This process needs to be carried out to ensure that your 'Clock In and Out Settings' are active. While these settings may already be active, we recommend you check them before proceeding to Step 2. This is as the settings are crucial to ensure your employees will be able to receive a passcode to use their Hero Time Clock application.

1. In the main menu, click Settings.
2. Click Company Settings.
3. Select the Clock In And Out Settings tab.
   
   
4. In the 'Clock in and out' field, click Yes.
   
5. (Optional) In the 'Capture employee photo when clocking in/out' field, click Yes.
   
6. Click Save.
   
   

1. On the main menu, click Settings.
2. On the submenu that will now appear, click Hero Time Clock.
3. Click on the Time Clocks tab.
4. Click Add time clock.
   
5. A window called 'Add time clock' will now appear.
   
   
6. In the 'Add time clock' window, enter the relevant details in the following fields:
   • Time Clock Name
   • Cost Centre (Note: You can only enter the name of a cost centre that has not been assigned to any other time clock.)
   • Managed By (Optional) (Note: You can select multiple names in this field.)
     
7. Click Save. Your time clock is now active, and you can start granting employees access to it.

1. On the main menu, click Settings.
2. On the submenu that will now appear, click Hero Time Clock.
3. Select the Employee Access tab.
4. You will now see a table that lists the names of all employees who can be enrolled onto Hero Time Clock.
   
5. Besides the name of each employee you want to grant access to, click the corresponding checkbox.
   
   Tip: If you would like to grant access to all the listed employees, you can click the checkbox in the top left corner of the table.
   
6. Click Grant access.
7. Under the 'Kiosk access status' column, the employee(s) who have just been granted access will now go from the 'DISABLED' status to the 'AWAITING PASSCODE' status.

1. 1. On the main menu, click Settings.
   2. On the submenu that will now appear, click Hero Time Clock.
   3. Now you are on the 'Hero Time Clock Settings' page, click the Employee Access tab.
      
      You will now see a table that lists the names of all employees whose access can be revoked.
      
      
   4. Click the checkbox next to each employee you want to grant access to. You can also click the the very top checkbox if you want to select all employees at once.
   5. Click Revoke access.
      
      The 'Revoke access' window will now appear with a 'Notify employees' checkbox and both a Cancel and Revoke access button.
      
      
   6. (Optional) If you would like the selected employee(s) to receive an automated email confirming their revoked access, click the Notify employees checkbox on the 'Revoke access' window.
   7. On the 'Revoke access' window, click Revoke access.
      
      Each row of the selected employee name(s) will now go from their original status to the 'DISABLED' status.

The below instructions explain how you as a manager can check which of your employees are rostered on the Hero Time Clock tablet app (downloadable on Apple App Store or Google Play).

To learn how employees can use the app to start and end their shifts and their breaks, visit this article.

1. Open the Employment Hero Time Clock app on your tablet.
2. Enter your email address and password in the Email and Password fields, then tap Log in.
   
3. Tap the Organisation field, then enter the name of your organisation.
   
4. You will now see the Rostered page of the tablet app. All your employees who appear on this page can use the Start shift button on their own Hero Time Clock app to start their shift.
   

1. On the main menu of the Employment Hero platform, click Time.
2. On the 'Time' submenu that will now appear, click Rostering Management.
   
3. Now you are on the 'Rostering Management' page, refer to the top-right corner of the screen and click Settings.
4. On the 'Roster rules & warnings settings' page that will now appear, click Swag Clock In and Out.
   
5. On the 'Swag Clock In and Out' page that will now appear, ensure the Send manager alert notifications toggle is on.
   

6. In the minutes after a direct report's shift starts if they have not clocked in field, type the number of minutes (e.g. 5) you would like to pass before receiving a notification about a late clock-in.

7. In the minutes after a direct report's shift ends if they have not clocked out field, type the number of minutes (e.g. 5) you would like to pass before receiving a notification about a late clock-out.
8. Click Save.