Core HR

Prevent EH Users From Removing All 2FA Methods (Mobile)

Regions: Global
Target Users: EH Users

Previously, EH users could disable all active 2FA methods, leaving accounts vulnerable to unauthorized access. This update enforces at least one active 2FA method at all times, ensuring security and reducing account compromise risks.

Key Features

• Requires at least one active 2FA method (Authenticator App or SMS Authentication).
• Prevents users from disabling their last active 2FA method.
• Warning alert explains the importance of maintaining 2FA.
• Allows disabling one method only if another is active.

Core Security

Minor Improvements to Account Recovery Process

Release Date: 13/02/2025
Regions: Global
Target Users: EH Users

To improve account recovery, we’ve updated messaging, improved guidance, and removed birth certificates as an accepted proof of identity. These changes reduce confusion and support inquiries.

Key Features

• Birth certificates no longer accepted as photo ID.
• "2FA Reset" now labeled "Account Recovery" for better clarity.
• New modal requires users to attempt self-recovery before requesting a reset.
• Clearer messaging on verification screens and emails.

Mobile Infrastructure

Reduce Forced Logouts in the EH Work App

Release Date: 07/02/2025
Regions: Global
Target Users: EH Work Users

Frequent forced logouts due to 401 errors negatively impacted user experience. This update improves session management, prevents unnecessary logouts, and adds clearer messaging.

Key Features

• Better session handling to reduce unexpected logouts.
• New toast message clarifies logout reasons.
• 401 errors now redirect users to the dashboard instead of logging them out.
• Fixes for Leave API, Payslip API, and in-app browser failures.
• Deprecated deep links no longer cause session failures.

Improve UX for Logging in with a Different Account

Release Date: 10/02/2025
Regions: Global
Target Users: EH Work Users

Accidental logouts occurred when users clicked "Log in with a different account" instead of "Log in." Now, a confirmation prompt ensures users intend to log out fully before proceeding.

Key Features

• New confirmation prompt before switching accounts.
• Reduces accidental logouts and unnecessary reauthentication.

Improve Digital Deflection in the EH Work App

Release Date: 10/02/2025
Regions: Global
Target Users: EH Work Users

The "Report a Bug" feature caused a high volume of unnecessary support tickets. Now, users are guided to knowledge base articles and chatbot assistance before submitting tickets.

Key Features

• "Report a Bug" feature disabled to reduce false reports.
• Users now directed to Help Centre and chatbot before submitting tickets.

Payroll Integrations

Publishing Multi-Entity Chart of Accounts

Release Date: 12/02/2025
Regions: All except UK
Target Users: Payroll users

This update expands the Multi-Entity Chart of Accounts functionality, allowing organizations to generate accurate accounts for multiple entities.

Key Features

• Supports employing entity-specific account configurations.
• Ensures journal generation reflects individual entity needs.

Bank Validation Error Management

Release Date: 10/02/2025
Regions: All except NZ
Target Users: Onboarding Employees

Previously, invalid bank details were flagged too late, causing users to lose progress. Now, validation occurs in real-time, preventing frustration.

Key Features

• Real-time bank validation prevents errors before form submission.
• Clearer validation messages improve user understanding.

Talent Marketplace

Schedule a Meeting in EH Work App

Regions: Global
Target Users: Hirers

Hirers can now schedule meetings with job seekers directly within the EH Work app, streamlining communication and interview scheduling.

Key Features

• Hirers can schedule meetings with specific job seekers.
• Both parties receive notifications before meetings.
• Users can view all scheduled meetings in one place.

EH Jobs - Actions Required Prompt from Employers

Regions: Global
Target Users: Job Seekers

A new "Action Required" section highlights employer profile requests, improving engagement and profile completion.

Key Features

• Push notifications alert job seekers to employer requests.
• Outstanding profile requests are clearly displayed.

Workplace Compliance

EH Work App - Minor UI Changes

Release Date: 10/02/2025
Regions: Global
Target Users: All Users

Further UI refinements have been made to the EH Work app, ensuring a more consistent experience across different screens.

Key Features

• New management toggle applied to Timesheets.
• Consistent font sizing across "Details" screens.

eBenefits and FinTech - Benefits

Enhance EH HR Platform for Canadian Customers

Release Date: 14/02/2025
Regions: Canada
Target Users: Admins

The Employee Benefits module has been reworked for Canadian users to align with the Humi Benefits experience.

Key Features

• New interface for adding, viewing, and managing employee benefits.
• Canadian-focused UX improvements.