Available for the following HR classic plans, Standard, Premium, Platinum
Available for the following user access levels: Admin
The Documents feature in Employment Hero allows employers to create, issue, and manage documents for employees, including contracts, HR policies, and compliance paperwork. This feature enables users to:
- Before issuing a document, either upload a document (by following the Upload a document tab below) or add a document using the document editor.
- Assign signatories and track document completion.
- Set document access levels based on roles and permissions.
Documents can be issued with a single signatory (manager) or dual signatories (employee and manager), depending on the document type. The built-in Authorising Signatory feature also allows organisations to pre-set authorised signatures, streamlining the signing process.
This article provides step-by-step instructions on how to upload, issue, edit, and manage documents within Employment Hero.
Employees
Yes, you can upload documents to your Employment Hero account, as long as your platform admin has granted you permission. If you do not have access, your admin can grant it to you by following this article: How to manage custom user security settings via Employment Hero. Only the employee and admins in the account can see the documents uploaded by the employee.
- Click the Account button.
- Click the My Profile button.
- Click the Documents button to display the Documents module.
- Click the Uploaded documents tab.
- Click the Upload Document button.
- Click the button.
- Select the file you need to upload.
- Enter the following details:
- Document Name.
- Tags.
- Admins only access.
- Admins and others.
- Admins only.
- Reporting-line access.
- This employee.
- Direct managers.
- Indirect managers.
- Non-reporting line access
- Non-payroll.
- Payroll.
- Click the Save button.
Employers
Issuing documents
- Log into Employment Hero.
- Click the People menu.
- Click the Employees List submenu.
- Select the employee who needs a new HR document issued.
- Click the Documents button.
- Click the Add Document button.
- Click the Issue HR Document button.
- Here you will see your list of HR documents.
- Click on the Three Dots button on the HR document you wish to issue.
- Click the Select button
- Make the required changes to the document.
- Click the Continue button.
- Toggle the Highlighted Variables button to see the edits you have made.
- In the Finalise Document section, click the I have read and understood the disclaimer and accept the terms of use checkbox.
- Put your signature in the Sign your signature field. To sign, you can: Use your mouse to draw your signature; or click the Upload button to upload a photo of your signature. The recommended size for your upload is 300 x 100 pixels.
Important
If the document has to be signed by a different person, use the Sending signatory drop-down to select their name. To read more about this workflow, please go to the Workflow: Authorising signatory tab in the Further information section near the bottom of this article.
- Click the Upload Document button to add any supporting documentation.
- You now have three actions you can take:
- Email the document to the employee:
- Click the Email button.
- Review the email message you are sending to the employee.
- Click the Email Email document button.
- Print a copy of the document:
- Click the Hard-copy button.
- Click the Print document button.
- Save the document as a draft:
- Click the Save As Draft button.
- Email the document to the employee:
Important
Only Admins can add new templates to the Documents module, which they can do via the Template Management module.
- Log into Employment Hero.
- Click the People menu.
- Click the Employees List submenu.
- Select the employee who needs a new document uploaded.
- Click the Documents button.
- Click the Add Document button.
- Click the Upload Document button.
- Click or drag the desired filed onto the upload tile.
- Under Document Access, select on of the following:
- Admins only access: Admins and Others or Admins Only
- Reporting line access: This employee, Direct managers or Indirect managers
- Non-reporting line access: payroll or non-payroll.
- Click the Save button.
Helpful Hint
You can only edit a document if its status is Draft, otherwise you can issue a new document.
- Log into Employment Hero.
- Click the People menu.
- Click the Employees List submenu.
- Click the employee whose document you need to edit.
- Click the Documents button.
- Click the document you need to edit.
- Click the Edit button.
- Make the required changes to the document.
- Click the Continue button.
- Toggle the Highlighted VAriables button to see the edits you have made.
- In the Finalise Document section, click the I have read and understood the disclaimer and accept the terms of use checkbox.
- Put your signature in the Sign your signature field. To sign, you can Use your mouse to draw your signature; or click the button to upload a photo of your signature. The recommended size for your upload is 300 x 100 pixels.
Important
If the document has to be signed by a different person, use the Sending signatory drop-down to select their name. To read more about this workflow, please go to the Workflow: Authorising signatory tab in the Further information section near the bottom of this article.
- You now have three actions you can take:
- Email the document to the employee:
- Click the Email button.
- Review the email message you are sending to the employee.
- Click the Email Email document button.
- Print a copy of the document:
- Click the Hard copy button.
- Click the Print document button.
- Save the document as a draft:
- Click the Save As Draft button.
- Email the document to the employee:
Manage documents
- Log into Employment Hero.
- Click the People menu.
- Click the Employees List submenu.
- Select the employee whose document you need to print.
- Click the Documents button.
- Click the document you need to print.
- Click the Print button.
- Log into Employment Hero.
- Click the People menu.
- Click the Employees List submenu.
- Select the employee whose document you need to save a PDF.
- Click the Documents button.
- Click the document you need to save as PDF.
- Click the Print button.
- In the Destination field, click the Save as PDF button.
- Click the Save button.
- Log into Employment Hero.
- Click the People menu.
- Click the Employees List submenu.
- Select the employee whose document you need to delere.
- Click the Documents button.
- Click the Delete button.
- Enter the document name in the Document name field.
- Click the Delete button.
Important
To delete a document, you need to type in the full document name written in bold inside the parentheses.
Further information
- Variables engine.
- Block groups.
Variables Engine
The Variables Engine allows you to personalise specific fields within the document, such as:
- Auto-populating fields: This feature auto-fills details such as the employee's name, address, salary details, and business details such as company name and job title.
- Date picker: This feature provides you with a calendar where you can select a date to add to the document.
- Free text fields: This feature allows you to enter a string of text into the document, so this could be the extra duties an employee needs to do or a list of changes to their role.
- The different colour of the variables helps you distinguish between auto-populated fields and those requiring edit/attention.
- We include colour-coded cues for the variables. They are pink when they require editing and change to purple once acknowledged.
Important
The Variables available for an administrator to use depend on what the creator assigned during the document creation process. For further information on how to manage variables using the template management feature, refer to this article
Blocks Groups allow you to customise what statement or clause appears within your document. It does this by providing you with a selection of text blocks, allowing you to choose the most appropriate one to include in the document. For example, within salary increase letter, you will need to select if the employee is on a pro-rata, per annum or hourly rate; block groups allows you to select the text that best matches the change.
Important
The Block Groups available for an administrator to use depend on the block groups assigned during the document creation process, undertaken via our template management feature. For further information on how to manage block groups using the template manage feature, refer to this article
If the document needs signing by another user, i.e., your organisation would prefer managers to sign off on employee contracts rather than the CEO, then you can use the Sending Signatory drop-down to select the desired document signer. If you select another user to sign a contract, the following workflow will occur:
- Click the Sending Signatory drop-down.
- Select the user who needs to sign the document.
- Complete the rest of the contract as normal.
- The sending signatory will receive an email, where they can click the here link in the email to go to the contract they need to review and sign.
- They need to sign the contract in the Sign your signature field. To sign, they can use their mouse to draw their signature; or click the button to upload a photo of their signature. The recommended size for their upload is 300 x 100 pixels.
- They need to click the Sign and Accept button.
You cannot change the status of a document for an employee. You can either delete the document if it is not required (this will leave no record of the document being issued) or ask the employees to sign any outstanding documents. Documents will only be visible to employees when the status is 'Waiting recipient signature' or 'Finalised'. Employees cannot view unfinished documents in Swag.
Provided that the Outstanding Compliance emails are enabled through Settings - Email Settings, the platform will generate weekly reminders to employees that have outstanding compliance items such as Documents, Policies, Induction Content, and Certifications.
Explore related content
- Remind employees to sign documents If you need to remind employees to sign allocated documents and contracts, you can access this feature from the Documents report.
- Access my assigned and uploaded documents If your employees need to sign a new contract and/or view their assigned documents, they can do so through the My Documents feature.