How do I view the pay run warning messages | Payroll FAQ

Question

How do I view pay run warning messages in a pay run?

Availability

Payroll Plan:   Essentials   Standard   Premium

Answer

You can use the Warnings feature to view all the error messages the payroll platform has encountered within a pay run.

Helpful Hint

You can customise the pay-run warnings that display via the Pay Schedule Settings feature.

Viewing pay run warning messages 
  1. Click the Pay Run menu.
  2. Click on the pay run that needs warning messages viewed.
    Warning__SG__1.jpg
  3. Click on the Warnings tab.

    Helpful Hint

    You can click the drop-down button to view further details about a specific warning.

    Warning__SG__2.jpg

Further information

Pay run warning definitions
Bank details missing. The platform will display this warning when you have provided no bank account details for a pay run and therefore the platform can not generate a payment file.
Employee expense without a tax code selected. The platform displays this warning when applying an expense in a pay run, and it does not contain a tax code. This only applies with a business connected to an online journal service and that has synced their tax codes against the expense categories.
Employee has reached their leave cap. The platform displays this warning for any employee whose leave entitlement has reached the maximum accrual for the year.
Employee taking more leave than accrued. The platform displays this warning when an employee is attempting to take more leave than they have accrued.
Employee with birthday. The platform displays this warning when an employee has a birthday during the pay run period and therefore may need to have their rate of pay reviewed.
Employee with duplicate earnings lines. The platform displays this warning when there is multiple earnings line associated with the same timesheet line that contains the same units, pay rate, total earnings note.
Employee with expired NRIC/FIN number. The platform displays this warning when an employee has an expired NRIC/FIN number.
Employee with expired qualification. The platform displays this warning when an employee's qualification has expired within the pay run period.
Employee with excess overtime. The platform displays this warning when overtime for the month exceeds 72 hours.
Employee with negative earnings amount. The platform displays this warning when the net payment amount for an employee is less than 0.
Foreign employee has worked less than 183 days in the country. This is handy to know because employers can deduct withholding tax for foreign employees who have been working in Singapore for less than 183 days.
Employee with excess deductions. The platform displays this warning when an employee's deductions are greater than 50% of their salary for the pay run.
Employee with unpaid earnings. The platform displays this warning when an employee has an earnings line with hours applied, but the total value of the earnings line is 0(zero). It usually shows there is an error with the employee's rate of pay.
Employee with work anniversary. The platform displays this warning when the anniversary of the employees start date occurs during the pay run period and therefore may need to have their rate of pay reviewed.
Incomplete pay run tasks. The platform displays this warning when created tasks for the pay run in question require completing.
Leave request ends before pay run dates. The platform displays this warning when an employee's leave request dates back in the past and is therefore relevant to previous pay periods.
Leave request extends past pay run dates. The platform displays this warning when an employee's leave request spans multiple pay periods. This warning is important as it highlights only a portion of the leave request that needs applying in the pay run.
Pending expense requests. The platform displays this warning when an employee has submitted an expense request pertaining to this pay period and still needs approval. The platform does not allow you to apply pending expense requests to a pay run unless approved. For automated pay runs, the platform will not apply pending expense requests in the pay run.
Pending leave requests. The platform displays this warning when an employee has submitted a leave request pertaining to any dates within that pay period, that need approving. The platform does not allow you to apply pending leave requests to a pay run unless approved. For automated pay runs, the platform will not apply pending leave requests in the pay run.
Previously terminated employee. The platform displays this warning when an inactive employee with the status as previously terminated appears in the pay run.
Employee had a start/termination date within the pay period. The platform displays this warning when an employee, set up with default standard hours, has either started employment or terminated employment mid-pay period and so the platform calculates pro rata hours. This warning acts as a reminder to check that the platform has calculated the employee's pro rata hours correctly.
Terminated employee with outstanding recurring expenses. The platform displays this warning when a previously terminated employee, owed an expense reimbursement amount from their expense pay run inclusion, appears in the pay run.
Foreign employee who has been terminated. This is handy to know because payments for foreign workers (non citizens), who are leaving employment, should be withheld until tax clearance has been provided by the Inland Revenue Authority of Singapore (IRAS).
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