Loren Mathewson
Activity overview
Latest activity by Loren Mathewson-
Loren Mathewson created an article, Doc Studio FAQs
Available for the following plan: Standard, Premium, PlatinumAvailable for the following user access levels: AdminThis article answers common questions about migrating and using templates in the Do...
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Loren Mathewson created an article, Recover your Employment Hero account
Available for the following HR Classic plans: Free, Standard, Premium, PlatinumAvailable for the following user access levels: Employee, Manager, Admin If you’ve lost access to both your work email...
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Loren Mathewson created an article, Recover your Employment Hero account
Available for the following HR Classic plans: Free, Standard, Premium, PlatinumAvailable for the following user access levels: Employee, Manager, Admin If you’ve lost access to both your work email...
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Loren Mathewson created an article, FAQ: How can I access Go1 Learn support?
AnswerTo access the most up-to-date support for Go1 Learn, please navigate to Go1 Learn's help centre, or by asking Employment Hero's support team via Hero AI from the Employment Hero dashboard.
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Loren Mathewson created an article, Recreate your previous basic document templates in the Doc Studio
Available for the following HR Classic plans: Standard, Premium, PlatinumAvailable for the following user access levels: Admin QuestionHow do I migrate basic templates to the Doc Studio?AnswerAs th...
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Loren Mathewson created an article, Introducing the new Doc Studio for document templates
Available for the following HR Classic plans: Standard, Premium, PlatinumAvailable for the following user access levels: Admin The basic and advanced template editor are being replaced with the new...
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Loren Mathewson created an article, Migrate your previous advanced document templates to the Doc Studio
Available for the following HR Classic plans: Standard, Premium, PlatinumAvailable for the following user access levels: Admin The migration wizard is a feature designed to help customers transitio...
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Loren Mathewson created an article, Use the My Reports view
Available for the following HR Classic subscription plans: Standard, Premium, PlatinumAvailable for the following users: Manager, Admin, Users with Reports custom permission settingsIf your role f...
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Loren Mathewson created an article, Use Employment Hero Chat
Add-on for Standard, Premium, PlatinumAvailable for the following user access levels: Employee, Manager, Admin Employment Hero Chat is an in-platform messaging feature available on both the mobile ...
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Loren Mathewson created an article, Week 13, 2026 | Release notes
AIAdded a dedicated HeroAI widget to the home dashboard so customers can discover AI capabilities faster, access suggested prompts, and launch chat in one click. (Released: 24 March 2026)Added Hero...