Gabriella Adelyne Alicaya
Articles
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Week 2 2026 | Release Notes
Here are our product releases for Week 2 of 2026, which includes January 5-9, 2026. Please note that there were no platform updates released in the first week of 2026 (January 1-2).Core HRDisplay N...
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Week 53 2025 | Release Notes
Here are our product releases for Week 51 of 2025, which includes December 29-31, 2025.AutomationsEmployee File Change Approvals – Approval History ClarityOverview: We’ve added clear approval level...
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How Additional Wage (AW) Ceiling is calculated on payroll classic
The Additional Wage (AW) Ceiling determines the maximum amount of AW subject to CPF contributions for the year. An employee’s AW Ceiling is computed on a per-employer, per-year basis. The Ceiling a...
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Enable Learning for contractors
Available for the following HR plans: Premium, PlatinumAvailable for the following learning plans: Standard, PlusAvailable for the following user access level: Admin You can now choose to automatic...
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Getting started: Introducing HeroBot and FAQs
Welcome to HeroBot: Your 24/7 Support AssistantHeroBot is our AI-powered chatbot designed to provide instant, accurate answers to your HR, Payroll, and EH Work app-related queries. By leveraging in...
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Create and edit blackout periods
Available for the following HR plans: Standard, Premium, PlatinumAvailable for the following user access level: AdminBlackout Periods allow admins to define specific date ranges during which employ...
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Introducing the new enhanced login experience
Users can now log into Employment Hero easier with our enhanced login experience. The feature saves your last signed in account and the method that you used for that specific account. This quick lo...
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Migrate your workflows FAQ
QuestionHow do I edit my workflows (now read-only) that I previously made using the older version of workflow approvals?AnswerWorkflows made using the older version of Workflow Approvals will remai...
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Admin checklist for changing an employee's employment type
Here is a checklist of things that an admin has to go through when changing a current employee's employment type: Issue new contract/HR document Navigate to employee file > HR documents > Add new ...
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SmartMatch candidate sources FAQ
Question What do the talent sources for SmartMatch candidates mean? Answer There are three sources associated with SmartMatch candidates, and here is what they mean: Shortlisted from SmartMatch -...