How do I contact sales to upgrade my Employment Hero subscription?

Employment Hero has many features that are included with the basic plans. However, you may want to buy more add-ons, upgrade, or change your plan.

The Sales team are able to assist with, but are not limited to, the following:

  • Purchasing add-ons
  • Upgrading or changing your plan
  • Pricing enquiries
  • Walkthroughs and demos of additional tiers or new products and services

Head to the Account Upgrade Request page, fill in your details, and one of our friendly customer sales representatives will be in touch within a few business hours.

Some add-ons and features that can be added include access to a partnered EAP, access to our HR Advisory Line, and Learning Plus (including Go1). You can also add Employment Hero Payroll to your HR Plan to provide a seamless connection between your HR and Payroll platforms.

For more information about pricing, or to compare different plans, visit our Pricing page.

Contact the sales team to manage your plan
    1. Head to the Account Upgrade Request page.
    2. In the Upgrade Today box, enter your information. This includes your name, contact information, job title, company name, or any other information to help the sales team and make your experience better.
    3. Select the data collection checkboxes.
    4. Select Submit.

The Sales team will then contact you via the provided contact details.

If you encounter any issues or have questions during the upgrade process, our upsell sales team for existing customers is here to assist you.

Email us at upgrade@employmenthero.com for assistance.

Please note, this is only for additional tiers or new products. Any questions about your existing products or subscriptions should be directed to support.

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