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Reduce the number of Captcha requests when logging in

If you've been experiencing an excessive number of CAPTCHA requests while using our platform, we understand how frustrating this can be. CAPTCHA is a security measure designed to protect your account, but we know that too many can disrupt your workflow. Fortunately, there are several steps you can take to reduce the number of CAPTCHA prompts you encounter.

To reduce the number of CAPTCHA requests, try to:


1. Avoid Using VPNs or Proxies

Using a VPN or proxy can sometimes trigger more CAPTCHA requests as these tools may be flagged as suspicious by our system. If possible, try accessing Employment Hero directly without these services to reduce the likelihood of encountering CAPTCHAs.

2. Reduce Rapid Clicks and Requests

CAPTCHAs often appear when the system detects a high volume of actions in a short period. To avoid this, try to slow down your clicks and avoid refreshing pages too quickly. Taking a more measured approach to browsing can help reduce CAPTCHA triggers.

3. Clear Browser Cache and Cookies

Your browser's cache and cookies can sometimes cause websites to behave unpredictably, leading to more CAPTCHA requests. Clearing your browser's cache and cookies can refresh your browsing experience and may reduce CAPTCHA prompts.

4. Disable Browser Extensions

Certain browser extensions, particularly ad blockers or privacy tools, can interfere with how websites interact with your browser. Try disabling these extensions to see if it reduces the number of CAPTCHA requests.

5. Use a Different Browser or Device

Sometimes, simply switching to a different browser or device can reduce CAPTCHA prompts. This can be especially effective if your current setup is triggering excessive security measures.

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