Available for the following Payroll plans: Premium
Available for the following user access level: Admin
ShiftCare is a management platform designed to help care providers streamline their operations, manage staff schedules, and deliver high-quality care. By integrating the Employment Hero payroll platform with ShiftCare, you can import your employee data directly into ShiftCare, making it easier to keep your staff records up to date and manage team operations efficiently.
This article explains how to set up the integration and import staff from the Employment Hero payroll platform to ShiftCare. If you want to integrate ShiftCare with Employment Hero's HR platform, see this article.
Getting started
Important
To connect Employment Hero to ShiftCare, you must be an admin of both platforms.- Log in to your ShiftCare account.
- Go to Account menu, then Settings submenu.
- Scroll down the page to the integration section.
- Turn on the Employment Hero Payroll switch.
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From the main menu, click the Integrations submenu, then Employment Hero Payroll.
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Click Connect to Employment Hero Payroll.
- Follow any additional instructions, such as clicking Allow to authorise the integration.
- You should automatically land on the Employment Hero Payroll integration page.
- Use the Select an organisation dropdown to choose the organisation you want to work with in Employment Hero. This may be automatically done for you.
Important
ShiftCare will match employees based on their emails. If your staff have a different email in Employment Hero Payroll to the one used in ShiftCare, you need to navigate to Staff List Click on Staff Member in ShiftCare and add the email into their Payroll Email field.- Make sure the organisation you want to work with is selected from the Select an organisation dropdown menu.
- From the Employment Hero Payroll integrations page, click Import Staff. You will need to repeat this step for all new employees in the future.
- Check the information on the confirmation screen, then click Import Staff.
The system will import the following details from Employment Hero to ShiftCare:- Employee ID
- First name
- Last name
- Email (Account email within Employment Hero)
- Title
- Gender
- Date of birth
- Address
- Mobile number
- Qualifications
- The import may take a few minutes. Once the import is complete, you will be shown the number of successful imports and the number of staff not imported. You can now either:
- View Staff - shows the newly imported staff.
- View report - shows the staff that have and have not been imported.
Further information
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