1. Click the  Recruitment menu.
2. Click the Recruitment submenu.
3. Click the Jobs tab.
4. Select the job you want to add the Recruitment Agent to by clicking on the job title.
5. On the job details page, click the Recruitment Agent button in the top right corner.
    
   A popup will appear explaining the Recruitment Agent features.
6. Review the information about the Recruitment Agent, which includes:
   • Automated video interviews
   • AI-powered candidate scoring and detailed assessments
   • Easy video interview available 24/7 for candidates
7. Click Enable Recruitment Agent.
   
   You will now be taken to the Hiring Process page for this job.

1. On the Hiring Process page, review the available hiring stages (such as New, In Review, Screening, Interview, Offered, and Hired).
2. Click on the hiring stage where you want to add the Recruitment Agent. Typically, this would be the Screening or Assessment stage.
   
   The stage will expand to show available interview options.
3. You will see three interview options:
   • Recruitment Agent Interview - Automate candidate screening with AI-powered video interviews
   • Manual Interview from a Template - Choose your custom template for capturing manual interviews
   • Manual Interview from Scratch - Add interview questions to this specific role
4. Click Review Questions under the Recruitment Agent Interview option.
   
   The Recruitment Agent Evaluation section will now appear, showing AI-generated interview questions based on your job criteria.
    

The Recruitment Agent automatically generates interview questions tailored to your role, along with a scoring rubric for each question that defines how candidate responses will be evaluated. These questions are categorised into different types to ensure comprehensive candidate evaluation.

1. Review the AI-generated questions. Each question will have a coloured tag indicating its type:
   • Motivational - Questions about candidate drive and interest
   • Behavioural - Questions about past experiences and actions
   • Situational - Questions about how candidates would handle specific scenarios
   • Role-specific - Questions directly related to the technical or functional aspects of the position

2. Click Save at the bottom of the question list.

   Important

   Before you can edit, reorder, or view scorecards for questions, you must first save the initial set of AI-generated questions by clicking Save at the bottom of the question list.

3. Once saved, click View scorecard next to any question to see the specific evaluation criteria the AI will use to assess candidate responses. This helps you understand how answers will be scored before sending the interview to candidates.
   
   Tip: Review the scorecards to ensure they align with your hiring criteria. You can edit questions if needed to better match your requirements.
4. To edit a question, click the pencil icon next to the question.
   
   An 'Edit interview question' popup will appear.
5. Modify the question text as needed in the Question field.
6. Click Save and Generate Rubric to save your changes.
   
   Note: The AI will validate your questions to ensure they are relevant to the role and will automatically generate a new scoring rubric based on your modified question.
7. To delete a question you don't want, click the trash icon next to that question.
8. To add your own custom question, click Add question then enter your question and click Save and Generate Rubric.
9. To reorder questions, click Reorder questions then drag questions into your preferred order using the hamburger icon (≡).
   
10. After the initial save, any changes you make to questions will be automatically saved as you work.
11. Navigate back to the Recruitment page to see your updated job listing.

Once the Recruitment Agent is configured, you can invite candidates to complete their video interview. Jobs with an active Recruitment Agent will display a sparkle icon (✨) to indicate the agent is enabled.
 

1. From the Recruitment page, click on the job with the Recruitment Agent enabled.
2. Click on a candidate's name to view their profile.
3. Click the Move to dropdown button.
4. Select the hiring stage where you added the Recruitment Agent (e.g., Screening).
    
   
   A 'Send Update to Candidate' popup will appear.
5. Review the pre-populated email invitation. The email will include:
   • A personalised greeting using the candidate's name
   • Information about the video interview
   • A link for the candidate to complete their interview
   • Important notes about recording responses and the deadline
6. (Optional) Customise the email message by adding any additional information or instructions for the candidate.
7. Click Move & Send to move the candidate to the selected stage and send the interview invitation.
    
   
   Note: Candidates will have seven days to complete their video interview from the time the invitation is sent. You will receive a notification when a candidate completes their interview.

1. Once a candidate completes their Recruitment Agent interview, navigate to their profile in the job.
2. Click on the Evaluation tab to view the AI-generated assessment.
3. If no evaluation has been completed yet, you will see a message indicating 'No evaluations completed' with a Complete Evaluation button.
4. Review the candidate's video responses and the AI-powered scoring for each question based on the scorecard criteria.
5. Use these evaluations to compare candidates objectively and make informed hiring decisions.
   
   Tip: The Recruitment Agent provides consistent evaluation criteria across all candidates, helping to reduce bias in your screening process.

1. Navigate to your job in the Recruitment section.
2. Click the three dots menu or job settings.
3. Select Hiring process from the breadcrumb navigation or menu.
    
4. Click on the hiring stage where the Recruitment Agent is active.
5. The Recruitment Agent Evaluation section will expand, showing your current questions.
6. Make any necessary changes to questions, add new questions, or remove questions as described in Step Three above.

7. Your changes will be saved automatically and will apply to new candidates moving into this stage.
   
   Note: Changes to questions will not affect candidates who have already received their interview invitation.

   Important: Candidates cannot edit or re-record their responses once submitted. After seven days, the interview link will expire. If a candidate does not complete their interview within this timeframe, you will need to send a new invitation if you wish to proceed with their application.

If you need to remove the Recruitment Agent from a hiring stage, you can disable it from the Hiring Process settings.

1. Navigate to your job in the Recruitment section.
2. Click the three dots menu or job settings.
3. Select Hiring process from the breadcrumb navigation or menu.
    
4. Click on the hiring stage where the Recruitment Agent is currently active.
5. Click the Delete button beneath the current questions.
6. Confirm the removal if prompted.
   
   Important: Disabling the Recruitment Agent will not affect candidates who have already completed their interviews. Their evaluations will remain accessible in their candidate profiles.

After seven days, the interview link expires and the candidate can no longer access it. If you wish to continue with their application, you'll need to move them back to the Screening stage and send a new invitation. Consider following up with candidates who haven't completed their interview after 3-4 days to ensure they haven't experienced technical difficulties or missed the email.

No, once a candidate submits a response to a question, they cannot re-record it. This is clearly communicated to candidates in the interview invitation. Encourage candidates to review questions carefully and prepare their thoughts before recording their responses.

We recommend 4-8 questions for most roles. This provides comprehensive candidate evaluation whilst keeping the interview manageable (typically 15-30 minutes to complete). For senior or highly technical roles, you might include up to 10 questions. For entry-level positions, 4-6 questions are usually sufficient.

Yes, the Recruitment Agent can be used for both external and internal job postings. The process is the same regardless of whether you're hiring externally or promoting internally. For internal candidates, the video interview provides a structured way to evaluate readiness for new roles.

The AI evaluates responses based on a generated rubric for each question. It assesses factors such as relevance to the question, depth of response, clarity of communication, and alignment with the job requirements. Click View scorecard on any question to see the specific criteria the AI uses for evaluation. The AI provides both a numerical score and detailed commentary explaining the score.

Include contact information in your interview invitation email so candidates can reach out if they experience technical issues. Common issues include browser compatibility, camera permissions, or internet connectivity. If a candidate cannot complete the interview due to technical problems, you can send them a new invitation link.

You can send candidates our FAQs for recording a video interview, which can be found here:

• Step by step guide to completing your video interview
• Troubleshooting video interview issues
• Before recording your interview