HeroClear is a first-of-its-kind solution designed to protect businesses from the increased admin and risk of penalties posed by Payday Super. Fully embedded into Employment Hero Payroll, HeroClear will be a frictionless super clearing and validation solution, purpose-built for Payday Super, minimising the risk of errors or non-compliance.
Avoid the manual downloads, payments and reconciliations of legacy clearing houses with HeroClear.
How does it work?
HeroClear is built directly into Employment Hero Payroll, making super payments simple and secure. It automatically validates employee and fund details using direct super fund and ATO-approved checks, then processes and tracks payments seamlessly from payroll. Employers see real-time payment status in Payroll, with clear alerts and automated workflows when action is needed.
If a payment fails, HeroClear detects it immediately, notifies the employee, and prompts them to update their details—removing manual follow-ups, guesswork, and switching between systems. It keeps everything accurate, automated, and running smoothly in the background.
Set up HeroClear
- Log in to Employment Hero Payroll.
- Click on Business (the suitcase icon) on the left hand side navigation menu.
- Click on Payroll Settings.
- Click on Payments.
- Click on HeroClear Settings tab.
- Click on the Get started button.
- Read the important notice, then tick the checkbox to confirm.
Acknowledge the terms by clicking I Understand to proceed.
Select the Superannuation tile.
Click Continue to next step.
- Click on Set up automated payments.
Add your organisation's business bank account name, BSB and account number, and click on Link.
Add the details in the modal, including bank details and authoriser information, then click on Continue.
Here you will see the authorisation pending screen. Navigate to your email to set up the next section.
In the email that the authoriser will have just received, click on Review and Sign.
Click on Click to Sign.
Add your signature and click on Insert.
Click on Continue if the top right-hand side of the screen.
Click on I agree.
Back in Employment Hero Payroll, click on Verify Account.
You will have received an amount under $1 to the connected bank account. Add the amount and click on Verify Amount.
Click on the X to return to the HeroClear screen, or click on Set up Another Direct Debit.
Next you will need to add your organisation's default super fund. Click on the Add my super fund search bar.
Once you've added your super fund/s, click on Continue with selected funds.
Click on Continue to complete setup.
Click on Enable HeroClear.
HeroClear is now enabled on your account.
If you plan to use manual PayID payments for HeroClear, we recommend completing a test transaction to verify the connection.
What to expect
For security reasons, some banks may place a hold on your first deposit for up to 24 hours. Subsequent payments should be instant which is why we recommend this test payment.
Test payment instructions
Please follow the instructions shown in the onboarding flow to complete the test payment and verify your funding method.