Available for the following plans: Plus, Unlimited HR, Engage, Elite, Unlimited HR+Payroll
Available for the following user access levels: Manager, Admin
1. Performance review rating
The first stage in building a performance review in Employment Hero is the creation of a rating scale. You can build these based on your organisation's values, key performance indicators (KPIs), targets or behaviour and competencies, which will help you identify areas where your employees are excelling and where they need improvement.
The Rating Scales feature allows you to build your own customised rating scale, or you can choose from Employment Hero's pre-provided templates. The feature also allows you to edit the information if the contents have changed, or delete the data if it is no longer relevant.
HR Best Practice
This feature allows you to create your own rating scale that is appropriate to your organisation or your respective questions. Our HR Experts recommend you include a description when writing your own rating scales. These will be visible to your employees and managers during the review process and will provide objectivity and consistency.
2. Performance review questions
The second stage in building a performance review in Employment Hero is the creation of review questions. You can build these based on your organisation's values, key performance indicators (KPIs), targets or behaviour and competencies, allowing you to frame the opening statement for each of the rating scales you have created.
The Review Questions feature allows you to build your own customisable questions or you can choose from Employment Hero's pre-provided templates. The feature also allows you to edit the information if the contents have changed, or delete the data if it is no longer relevant.
HR Best Practise
This feature allows you to create a library of content that you can use in your review questionnaires, aka Templates. Our HR Experts recommend you write your questions from the perspective of the employee completing a self-review, as employees are in the driving seat of their own career.
Given this is a career development conversation, employees should complete the questionnaire first, followed by the manager providing commentary on the employees' responses. A verbal discussion with both the employee and the manager involved should typically follow this process.
3. Performance review template
The third stage in building a performance review in Employment Hero is the creation of a review template. The review template combines the rating scale and review questions you created previously, so the next stage involves working out how these two pieces of information interact.
The Review Templates feature allows you to either create a new template from scratch or you can copy an existing record if you want to use an already created template as your building base. You can also edit a previously created template if the information contained within changes, and you can delete a template if the data is no longer required.
HR Best Practice
You can create multiple different templates for your review questionnaires that your employees will complete. So you may wish to create different templates depending on the employees' role or level. Our HR Experts recommend you keep your templates short, with around five questions per template. Enabling you to provide targeted feedback on performance, identify strengths and weaknesses, and ultimately set goals for future performance.
4. Review period settings
The last stage in building a performance review in Employment Hero is the creation and assigning of a review period. You will take the template you created previously, add in details such as the start and end date, and then choose what employees need assigning this finished performance review.
The Review Period feature allows you to add or remove users as needed and send reminders out to complete the assigned work. You can also view an employee and their manager's performance review progress from within this feature, or you can download a report outlining the progress made by all your employees and their managers.
HR Best Practise
You can choose when you will go live with the performance reviews to your employees and their respective managers. In extensive research, they found that annual performance reviews did not necessarily drive employee performance and/or engagement. Whereas a bi-annual or quarterly performance review gives an opportunity for more regular feedback.
Further information
Employment Hero fixes the manager at the time of adding an employee to a review. Any changes to the reporting line doesn’t impact a current review. If an employee’s manager changes during the review period, it will:
Not update the employee’s reviewer in the current review period
Add the new manager for future reviews (or upon a re-add).
If an admin wants to update an employee’s reviewer and assign it to the latest manager, the admin can remove and re-add the employee in the current review period.
Changing a manager during a review period may delete any existing notes created by the former manager, so ensure that these are passed between managers.
If an employee's manager changes during the lockout period, then Employment Hero will keep the manager's responses and the previous manager will remain assigned to the review.
Important
Any changes made during the review period will automatically trigger email notifications to the employees assigned to that specific review period.
If an employee's manager changes after the lock-out period, then the Employment Hero will keep the managers' responses and the previous manager will remain assigned to the review.
Important
Extending the lock-out date of a review will not allow you to change the manager of a review. To change the manager of a review, make sure the end date of the review period is a future date before changing the employee's primary manager.
| Field | Summary report | Full report |
|---|---|---|
| Review title | ||
| Review period | ||
| Lock out date | ||
| Employee's first name | ||
| Employee's last name | ||
| Teams | ||
| Employee review status | ||
| Manager's first name | ||
| Manager's last name | ||
| Overall employee rating | ||
| Overall manager rating | ||
| Review template | ||
| Question title | ||
| Employee score | ||
| Employee comment | ||
| Manager's score | ||
| Manager's comment |
Explore related content
- Difference between a 360 review and a performance review This article explains the difference between a performance review and a 360 review.
- How do I manage my direct employee performance reviews? This feature allows you to check in on performance review progress made by your direct employees.