Available for the following EmploymentOS plans: Lite, Plus, Unlimited, Essentials, Engage, Elite
Available for the following HR Classic plans: Free, Standard, Premium, Platinum
Available for the following user access levels: Employee, Manager, Admin 

Error

Explanation

The error means that the tax file number already exists for another employee within your organisation.

Solution

Check the following employee files for a duplicated Tax File Number (TFN).

• Terminated.
• Pending.
• Duplicate.

Once you remove the duplicated TFN, the user can then save their details.

Explore related content

• Special Tax File Numbers This payroll platform article provides guidance on special tax file numbers as specified by the Australian Tax Office (ATO).
• Managing an employee's tax declaration This payroll platform article will walk you through the Tax Declaration feature, where you can also update an employee's Tax File Number (TFN).