1. Log in to Employment Hero.
2. On the main navigation menu, click Settings.
3. In the Time & Attendance section, click Kiosk (Hero Time Clock).
4. Click on the Time Clocks tab.
5. Click Add time clock.
   
6. In the Add time clock window, enter the relevant details in the following fields:
   • Time Clock Name
   • Cost Centre (You can only enter the name of a cost centre that has not been assigned to any other time clock) or Work Site if you use Work Sites and Positions. 
   • Managed By (Optional) (You can select multiple names in this field.)
     
7. Click Save. Your time clock is now active, and you can start granting employees access to it.

1. Log in to Employment Hero.
2. On the main navigation menu, click Settings.
3. In the Time & Attendance section, click Kiosk (Hero Time Clock).
4. Select the Employee Access tab.
5. You will now see a table that lists the names of all employees who can be enrolled on to Hero Time Clock.
   
6. Click the checkbox next to each employee you want to grant access to. (You can also click the the very top checkbox if you want to select all employees at once.)
7. Click Grant access.
8. Under the Kiosk access status column, the employee(s) who have been granted access will now go from the Disabled status to the Awaiting passcode status.

1. Download the Employment Hero Time Clock app from the Apple App Store or Google Play Store on your iPad/tablet device
2. Open the app and sign in using your Employment Hero account email and password credentials. Note: Only Admins or Kiosk Managers with permissions to manage the roster can perform this step. If an employee/Kiosk Manager without roster permissions signs into the app, employees and rostered shifts will not appear.
3. Select your Organisation and the Work Site.
   
4. Your kiosk is now ready for use.

1. Open the Employment Hero Time Clock app on your tablet.
2. Enter your email address and password in the Email and Password fields, then tap Log in.
   
3. Tap the Organisation field, then enter the name of your organisation.
   

4. You will now see the Rostered page of the tablet app. All your employees who appear on this page can use the Start shift button on their own Hero Time Clock app to start their shift.

   Important

   If an employee reports being unable to clock in to the Hero Time Clock app, follow the instructions in this article's Troubleshooting section.

   

1.  
   1. Log in to Employment Hero.
   2. On the main navigation menu, click Settings.
   3. In the Time & Attendance section, click Kiosk (Hero Time Clock).
   4. Click the Employee Access tab.
      
   5. Click the checkbox next to each employee you want to grant access to. (You can also click the very top checkbox if you want to select all employees at once.)
      
   6. Click the Revoke access button.
      
   7. Refer to the Revoke access popup.
   8. (Optional) Click the Notify employees checkbox if you would like the selected employee(s) to receive an automated email confirming their revoked access.
   9. Click the Revoke access button.
      
   10. Each row of the selected employee name(s) will now go from their original status to the Disabled status.

1. Log in to Employment Hero.
2. On the main navigation menu, click Time.
3. On the Time submenu that will now appear, click Rostering Management.
4. Refer to the top-right corner of the screen and click the Settings icon.
   
5. On the Roster rules & warnings settings page that will now appear, click EH Work Clock In and Out.
   
6. Ensure the Send manager alert notifications toggle is on.
   
7. Type your chosen number of minutes (e.g. 5) in the minutes after a direct report's shift starts if they have not clocked in field. (This sets the time you are willing to let pass before receiving a notification about a late clock-in.)
8. Type your chosen number of minutes (e.g. 5) in the minutes after a direct report's shift ends if they have not clocked out field. (This sets the time you are willing to let pass before receiving a notification about a late clock-out.)
9. Click Save.

Firstly, make sure that either "Use timesheets to submit all time worked" or "Use timesheets for exceptions only" is ticked in each employee's pay run details section. To update an employee's pay run details, refer to this article.

To ensure Clock in and out settings are active, follow this process:

1. Log in to Employment Hero.
2. In the left-hand side navigation, click Settings.
3. In the Time & Attendance section, click Clock In & Out.
    
4. In the Clock in and out field, ensure Yes is selected.
5. Click Save. 
    

• The Kiosk Manager should be able to log into the HTC app to 'activate it' and have it display all relevant employees, so long as they have:
  • Been assigned as the kiosk manager in Settings > Kiosk (Hero Time Clock) > Time Clocks.
  • Granted access as an employee to the kiosk Settings > Kiosk (Hero Time Clock) > Employee Access, and set their passcode.
  • At least 'view' access to all employees rosters or “use” roster management for their worksites via Permissions.
• Admins can set up the Kiosk without being the kiosk manager.
• The app is designed for single Time Clock use, therefore you would need to delete the app and reinstall it to change it over to a different Time Clock.

If you find that an employee is having a problem clocking in to the Hero Time Clock app, follow the below instructions.
 

1. Log in to Employment Hero.
2. On the main navigation menu, click People.
3. Click People list on the submenu.
4. Click the name of the employee whose account is not clocking in.
   
5. On the pay run details section, click the edit button (pencil icon).
   
6. Refer to the Pay run details window.
7. On the Timesheet type field, click the dropdown button (arrow icon).
8. Select Use timesheets to submit all time worked.
9. Click on the main part of your screen to exit the Pay run details window (your changes will have been saved automatically).