Managing work eligibility via the HR platform

Available for the following HR Plan: Free, Standard, Premium, Platinum
Available for the following User Access levels: Employee      , Admin     

Work eligibility refers to your employees having the right to work in Australia, and, as an organisation, it is important to have an easy way to find out this information. One way to manage this process is via an automated VEVO check process that will verify all your new employees' Visa details and confirm they can work in Australia.

The Work Eligibility feature allows you to run a VEVO check against your employees that are currently not an Australian or New Zealand citizen. You can also use this feature to add, view, and delete any required documents, plus also use this feature to edit an employee's passport number.

Important

If you are on a premium or platinum plan, you can use the Work Eligibility report to run bulk VEVO checks. To read further information on this report, refer to the following article.

Getting started

Add documentation
  1. Click the   People menu.
  2. Click the Employees submenu.
  3. Select the employee that needs a document added.
  4. Click the Work Eligibility tab.
  5. Click the   Add Document button.
    Vevo_1.jpg
  6. Click or drag the required file onto the Upload tile.
  7. Click the Save button.
    Vevo_2.jpg

Daily activities

Run a VEVO check

Important

If you are on a premium or platinum plan, you can view historical VEVO checks. If you are on a Standard plan, you can only view the most recent check.

Warning

Only Admins/Owners users on the HR platform can run a VEVO check.

  1. Click on the   Personnel menu.
  2. Click on the Employees submenu.
  3. Select the employee who requires a check.
  4. Click the Work Eligibility button.
  5. Click Run Check button.
    Vevo_3.jpg
View documentation
  1. Click the   Personnel menu.
  2. Click the Employees submenu.
  3. Select the employee whose documentation you wish to view.
  4. Click the Work Eligibility tab.
  5. Click the document you want to view.
    Vevo_4.jpg

Editing data

Edit passport information
  1. Click the   Personnel menu.
  2. Click the Employees submenu.
  3. Select the employee that needs their passport updated.
  4. Click the Work Eligibility tab.
  5. Click the   Edit button.
    Vevo_5.jpg
  6. Make the required changes and then click the Save button.
    Vevo_6.jpg

Deleting data

Deleting documentation
  1. Click the   Personnel menu.
  2. Click the Employees submenu.
  3. Select the employee that needs a document deleted.
  4. Click the Work Eligibility tab.
  5. Click the Delete button.
    Vevo_7.jpg
  6. Click the OK button.
    Vevo_8.jpg

Further information

Definitions: VEVO checks
Success. This means the check has been successful and you can click the View button to see the details of the check.
Failed. This means the check has failed and could mean the details entered are incorrect or invalid.
Why did my VEVO check fail?

Some reasons for the VEVO check failing are because of the following:

  • Employee's name entered in the platform is not an exact match to the passport.
  • Employees middle name may need to be included in the First Name field in the platform to apply to the Vevo check correctly.
  • Employee's date of birth is not correct.
  • Passport number does not match the passport listed on their visa.
  • Passport expiry date may be incorrect.
  • The country of passport may not be an exact match.

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