Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited
Available for the following HR plans: Standard, Premium, Platinum
Available for the following user access levels: Employee, Manager, Admin
Leave Management lets you approve, decline, edit, or delete employee leave requests. You can also view leave in a leave calendar, view an employee's leave balance, view conflicting leave requests, and submit a leave request for an employee.
Before being able to manage leave requests within your organisation, you will need to:
- Make sure all your employees have an assigned manager.
- Enable and assign locations and public holiday calendars.
If your employees have a primary and secondary manager and you wish to have both managers approve a leave request, you can do this through the Two-Level Leave feature. Also, the Leave Calendar will only display employees who have submitted a leave request for the year selected.
Helpful Hint
If an employee submits a leave request, and their primary manager is on leave, their secondary manager will receive the leave request email notification.
Important
If you connect Employment Hero to a payroll platform, leave requests will only sync once approved. Use the Leave Request Report for full visibility on your organisation's leave requests. You can read more information here if you are connected to a payroll platform.
Interactive learning
Approve or decline leave
- Click the Time menu.
- Click the Leave Management submenu.
- Find the relevant leave request. Use the "Filter results" drop-down in this article to narrow down your results.
- Click the Action button.
- Click the View button.
- Click the Approve button.
- Click the Time menu.
- Click the Leave Management submenu.
- Tick the checkboxes for the leave you want to approve.
- Click the Approve Selected button.
Warning
If Employment Hero is connected to a payroll platform and you decline a processed leave request, Employment Hero notifies the payroll administrator. They must update the employees' leave request on the chosen payroll platform. Employment Hero does not automatically process the change. To read further details on how to view the specified payroll administrator on Employment Hero, refer to the following article.
- Click the Time menu.
- Click the Leave Management submenu.
- Find the relevant leave request. Use the "Filter results" drop-down in this article to narrow down your results.
- Click the Action button.
- Click the View button.
- Click the Decline button.
Warning
If Employment Hero is connected to a payroll platform and you decline a processed leave request, Employment Hero notifies the payroll administrator. They must update the employees' leave request on the chosen payroll platform. Employment Hero does not automatically process the change. To read further details on how to view the specified payroll administrator on Employment Hero, refer to the following article.
- Click the Time menu.
- Click the Leave Management submenu.
- Tick the checkboxes of the leave requests that need to be declined.
- Click the Decline Selected button.
- Enter the reason for declining the leave request and click the Decline button.
Filter results
Important
Primary and secondary managers can only view leave requests submitted by their own employees. Administrators can view all leave requests, including those from employees they do not manage, by selecting "All personnel" in the Reporting personnel filter.
- Click the Time menu.
- Click the Leave Management submenu.
- Click the Filter button and choose from the following options:
- Date range.
- Personnel.
- Leave category.
- Status:
- Pending leave.
- Approved leave.
- Declined leave.
- Employee status:
- Direct employees.
- Indirect employees.
- All employees.
- Click the Search button.
Submit a request
Warning
The total hours taken for each day depends on the employment settings that your company has set. You will need to verify that part-time employees have the correct auto-populated value for each day.
Important
When an administrator submits leave for another employee, Employment Hero will automatically approve the leave. When an admin submits a personal leave request, Employment Hero will automatically approve the leave request unless the admin has a primary manager assigned to them on their profile.
- Click the Time menu.
- Click the Leave Management submenu.
- Click the Add New Leave Request button.
- Complete the following fields:
- Employee.
Important
Enter the name of the employee you are submitting a leave request for. Do not enter the person's name who is submitting this leave request.
- Leave category.
Important
The leave types available depend on what leave allowance, pay category, and award you selected within their employee file. To read further details on how to view an employee's pay details, refer to the following article.
- Start date.
- End date.
- Comment.
- Click the Add Document button to add any required files.
Helpful Hint
You can click on the Expand button to display the leave details for each month.
Important
If you are only submitting a half day off work for your employee, then you can edit the value within the Hours field. For example, instead of nominating eight hours for a full day of leave, you can nominate four hours for a half day of leave. You can also specify whether the leave occurs during morning and afternoon/evening times by selecting AM or PM.
- Click the Submit button.
Important
Once you approve a re-submitted leave request, the leave request will re-sync automatically.
- Click the Time menu.
- Click the Leave Management submenu.
- Find the relevant leave request. Use the "Filter results" drop-down in this article to narrow down your results.
- Click the Actions button.
- Click the Edit button.
- Click the Re-submit for approval button.
View employee data
- Click the Time menu.
- Click the Leave Management submenu.
- Click the Leave Calendar tab.
- Here you will see your staff leave in calendar format.
Helpful Hint
Only employees who have leave requests during the selected month will appear in the leave calendar.
- Log in to the Employment Hero HR platform.
- Click on Time.
- Click on Leave Management.
- Click on the Status: Pending box.
- Click on All Personnel under the Reporting Personnel subheading.
- Click Search.
Warning
Only the leave balances for pending leave requests and employees who have submitted a leave request will appear on the Leave Management page.
- Click the Time menu.
- Click the Leave Management submenu.
- Hover over the to see the leave balance details.
Warning
A leave category balance will only display if you have configured the leave category and type to display in your payroll classic platform. To read more on how to configure your leave category and type, read either the Employment Hero Payroll, MYOB, or Xero articles.
- Click the Time menu
- Click the Leave submenu
- Click the Create Leave Request button
- Use the Personnel field to select the employee whose leave balance you want to view.
Warning
Do not complete the rest of the leave request details and push Submit Leave, if you are only viewing an employees leave balance.
- Click the Time menu.
- Click the Leave Management submenu.
- Click the Leave Calendar tab.
- Choose from the following filter options:
- Personnel.
- Leave Category.
- Status.
- Reporting personnel:
- Direct.
- Indirect.
- All Personnel
- Click the Search button.
- Click the Time menu.
- Click the Leave Management submenu.
- Hover over the to see the leave approval details.
Interactive learning
View Leave Clashes and Conflicts
When managing leave requests, you can now view all relevant information including leave clashes and conflicts in a single consolidated view. This helps you make more informed decisions when approving or declining leave requests.
To view leave clashes and detailed information for a leave request:
- Click the Time menu.
- Click the Leave Management submenu.
- Find the relevant leave request using the filter options if needed.
- Click the Actions button.
- Click the View Details button.
The consolidated view now displays:
- Employee leave request details (start date, end date, comments)
- Leave type and amount requested
- Current leave balance and remaining balance after approval
- Leave clashes - other employees who have requested leave during the same period
- Filter options for leave clashes to help you identify potential staffing conflicts
Leave clashes show you when multiple employees have requested time off during overlapping periods. This information helps you:
- Identify potential staffing shortages
- Make informed decisions about approving concurrent leave requests
- Plan for adequate coverage during busy leave periods
- Ensure business continuity
Helpful Hint
Use the leave clash information to proactively identify busy periods and plan for temporary staff or workload redistribution.
You can filter the leave clash information to focus on specific:
- Departments or teams
- Leave types
- Date ranges
- Employee groups
This filtering capability allows you to quickly assess the impact of approving a leave request on your team's availability and workload distribution.
Important
The leave clash feature is available globally and helps streamline the leave approval process by providing comprehensive information in one location, reducing the need to navigate between multiple screens.
Further information
| Pending. | The leave request is waiting for a manager to approve. |
| Approved. | A manager has approved a leave request. |
| Processing. | One of the two required managers has approved a two-level leave request. |
| Declined. | A manager has rejected a leave request. |
| Created at. | Provides a timestamp of the leave request creation date. |
| Synced at. | Provides a timestamp of when the leave request tried to sync with Employment Hero Payroll. |
| Sync successful. | States whether the synchronisation of the leave request between Employment Hero and Employment Hero Payroll has been successful. |
| Edited at. | Provides a timestamp of the last edit done to the leave request after a previous Employment Hero Payroll synchronisation attempt. |
| Icon. | Name. | Description. |
|---|---|---|
| Purple clock. | Used for pending or declined leave requests that have not synchronised with Employment Hero Payroll. | |
| Green clock. | Used for approved leave requests that have synchronised with Employment Hero Payroll. | |
| Red clock. | Used for approved leave requests that have not synchronised with Employment Hero Payroll. | |
| Orange clock. | Used for pending, approved, or declined leave requests that have had changes made to them after synchronising with Employment Hero Payroll. | |
| Aeroplane. | You can use the Aeroplane symbol to see if a leave request includes public holidays. The Aeroplane symbol will only show next to approved leave requests. | |
| Message. | Employee has left a note regarding this leave request. | |
| Download. | Employee has attached a file to this leave request. | |
| Exclamation. | Used to alert an Admin that the employee has entered leave hours for a public holiday. |
Once you have enabled the Two-Level Leave feature, your employees will require their leave request to have approval from their primary and secondary managers. The workflow for this process is:
- The employee lodges their leave request.
- Primary and secondary managers will receive an email notification of this leave request.
- A manager (any of the two managers) approves the leave request.
Important
The status of the request will change to Processing, with the first manager's name appearing when hovering over the leave request in the availability section.
- The second manager now approves the leave request.
Important
The status of the request will show Approved, and both managers’ names will appear when hovering over the leave request in the availability section.
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