Error
| Type | Feature | Error Name |
|---|---|---|
| Tax error |
Employee file |
The tax file number has been used. |
Explanation
The error means that the tax file number already exists for another employee within your organisation.
Solution
Check the following employee files for a duplicated Tax File Number (TFN).
- Terminated.
- Pending.
- Duplicate.
Once you remove the duplicated TFN, the user can then save their details.
Explore related content
- Special Tax File Numbers This payroll platform article provides guidance on special tax file numbers as specified by the Australian Tax Office (ATO).
- Managing an employee's tax declaration This payroll platform article will walk you through the Tax Declaration feature, where you can also update an employee's Tax File Number (TFN).