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Add a default super fund for your superannuation payments on Payroll classic

Available for the following plans: Employment Lite, Employment Plus
Available for the following Payroll plans: Standard, Premium, Core Payroll, Unlimited+Payroll
Available for the following user access level: Admin

You can pay employee super contributions directly to any registered super fund in Australia using HeroClear.

Getting started

Add superannuation details

  1. Log into your Payroll classic platform.
  2. Click the Business Settings menu.
  3. Click the Payroll Settings submenu.
  4. Click the Superannuation button.
  5. Click the Superannuation tab.
  6. Click the Add button.
    screenshot of where to click on the green add button to add a new default superannuation fund with the add button highlighted
  7. Complete the following fields:

    • Default super fund - then click Search
    • Super fund phone number.
    • Super fund website address.

    add details of default super fund add name and click search

  8. Click the Save button.
    add details of default super fund click save

Add a refund bank account

  1. Log into your Payroll classic platform.
  2. Click the Business Settings menu.
  3. Click the Payroll Settings submenu.
  4. Click the Superannuation button.
  5. Click the Superannuation tab.
  6. Click the Add button.
  7. Complete the following fields:
    • Account name.
    • BSB number.
    • Account number.
  8. Click the Save button.
    add refund account name, bsb number and account number then click save

Editing and removing data

Edit superannuation details

  1. Log into your Payroll classic platform.
  2. Click the Business Settings menu.
  3. Click the Payroll Settings submenu.
  4. Click the Superannuation button.
  5. Click the Superannuation tab.
  6. Click the superannuation details that need editing.
    click on the name of the super fund you wish to edit
  7. Make the required changes and click the Save button.
    edit the super fund details and click save

Edit refund bank account details

  1. Log into your Payroll classic platform.
  2. Click the Business menu.
  3. Click the Payroll Settings submenu.
  4. Click the Superannuation button.
  5. Click the Superannuation tab.
  6. Click the refund back account details that need editing.
    click on the bank account for refunds details
  7. Make the required changes and click the Save button.
    edit the bank account for refunds details then click save

Delete refund bank account details

  1. Log into your Payroll classic platform.
  2. Click the Business Settings menu.
  3. Click the Payroll Settings submenu.
  4. Click the Superannuation button.
  5. Click the Superannuation tab.
  6. Click the Delete button.
    click on the little red x to the right of the refund bank accounts saved information
  7. Click the OK button.
    click on ok to remove bank accounts for refunds details

Further information

How do I use the Direct Debit payment method?

To use the Direct Debit payment method, we need to make sure you are a registered employer with the ATO. This can be done via a successful STP (Single Touch Payroll) event. If you have not submitted a successful STP event, this will result in the following error occurring when submitting the super payment and you will need to select another payment option to continue: “Prior to using the direct debit payment option, a pay event must be successfully lodged via Single Touch Payroll. Please select another payment option.”.

Watch the training video

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