Available for the following plans: Employment Lite, Employment Plus
Available for the following Payroll plans: Standard, Premium, Core Payroll, Unlimited+Payroll
Available for the following user access level: Admin
You can pay employee super contributions directly to any registered super fund in Australia using HeroClear.
Getting started
Add superannuation details
- Log into your Payroll classic platform.
- Click the Business Settings menu.
- Click the Payroll Settings submenu.
- Click the Superannuation button.
- Click the Superannuation tab.
- Click the Add button.
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Complete the following fields:
- Default super fund - then click Search
- Super fund phone number.
- Super fund website address.
- Click the Save button.
Add a refund bank account
- Log into your Payroll classic platform.
- Click the Business Settings menu.
- Click the Payroll Settings submenu.
- Click the Superannuation button.
- Click the Superannuation tab.
- Click the Add button.
- Complete the following fields:
- Account name.
- BSB number.
- Account number.
- Click the Save button.
Editing and removing data
Edit superannuation details
- Log into your Payroll classic platform.
- Click the Business Settings menu.
- Click the Payroll Settings submenu.
- Click the Superannuation button.
- Click the Superannuation tab.
- Click the superannuation details that need editing.
- Make the required changes and click the Save button.
Edit refund bank account details
- Log into your Payroll classic platform.
- Click the Business menu.
- Click the Payroll Settings submenu.
- Click the Superannuation button.
- Click the Superannuation tab.
- Click the refund back account details that need editing.
- Make the required changes and click the Save button.
Delete refund bank account details
- Log into your Payroll classic platform.
- Click the Business Settings menu.
- Click the Payroll Settings submenu.
- Click the Superannuation button.
- Click the Superannuation tab.
- Click the Delete button.
- Click the OK button.
Further information
To use the Direct Debit payment method, we need to make sure you are a registered employer with the ATO. This can be done via a successful STP (Single Touch Payroll) event. If you have not submitted a successful STP event, this will result in the following error occurring when submitting the super payment and you will need to select another payment option to continue: “Prior to using the direct debit payment option, a pay event must be successfully lodged via Single Touch Payroll. Please select another payment option.”.