1. Click the  Recruitment menu.
2. Click the Recruitment submenu.
3. Click the Jobs tab.
4. Click the Add a new job button.
   
5. Complete the following fields:
   • Job title.
   • Industry standard job title.
     
     

     Helpful Hint

     Industry standard job title is the role name that your industry most commonly uses to refer to your employee's job title.

   • Industry.
   • Team.
   • Country.
   • City.
   • Job type:
     • Permanent.
     • Contract.
     • Casual/Temporary.
   • Employee Working Hours:
     • Full-time.
     • Part-time.
   • Experience:
     • Entry-level.
     • Internship.
     • Associate.
     • Mid-level senior.
     • Director.
     • Executive.
   • Available positions.
     
     

     Helpful Hint

     You can use this field to specify how many positions you are hiring for when you create a role. We will not display this info on any job boards besides your own Careers page.

   • Workplace type:
     • Remote:
       
       • Optimise job title.
       • Where can candidates be based?
     • Hybrid.
     • On-site.
   • Job description.
     
     

     Helpful Hint

     Not sure what to write? If you are on our Platnium HR Plan you can type a few points in, then click   to have our AI help you generate a draft message. You will be able to refine the draft as you need before submitting.  You can also click the Import a Job Descritpion button to import a job description that suits your organisational needs.

   • Pay rate.
   • Recruitment email.
   • Hide salary.
6. Click the Save and continue button.
   
7. Click the Update location to change the location of the role.
   
8. Click the search bar to choose the location.
9. Click the Submit button.
   
10. Click the  button for the SmartMatch candidates you want to add to the job.
    
    

    Helpful Hint

    You can also:

    • Click the  button to save the candidate.
    • Click the  button to view the candidate's profile.
11. Click the Connect with SmartMatch candidates button.
12. You will be taken to the job details screen where you can:
    • Schedule an event
    • Send an email to the candidate
    • Message the candidate
    • Conduct a reference check
    • Update the candidate's recruitment progress
    

1. Click the  Recruitment menu.
2. Click the Recruitment submenu.
3. Click the Jobs tab.
4. Click the   Add a new job button.
   
5. Complete the following fields:
   • Job title.
   • Industry standard job title.

     Helpful Hint

     Industry standard job title is the role name that your industry most commonly uses to refer to your employee's job title.

   • Industry.
   • Team.
   • Country.
   • City.
   • Job type:
     • Permanent.
     • Contract.
     • Casual/Temporary.
   • Employee Working Hours:
     • Full-time.
     • Part-time.
   • Experience:
     • Entry level.
     • Internship.
     • Associate.
     • Mid-level senior.
     • Director.
     • Executive.
   • Available positions.
     
     

     Helpful Hint

     You can use this field to specify how many positions you are hiring for when you create a role. We will not display this info on any job boards besides your own Careers page.

   • Workplace type:
     • Remote:
       
       • Optimise job title.
       • Where can candidates be based?
     • Hybrid.
     • On-site.
   • Job description.
     
     

     Helpful Hint

     Not sure what to write? If you are on our Platnium HR Plan you can type a few points in, then click   to have our AI help you generate a draft message. You will be able to refine the draft as you need before submitting.  You can also click the Import a Job Descritpion button to import a job description that suits your organisational needs.

   • Pay rate.
   • Recruitment email.
   • Hide salary.
6. Click the Save & continue button.
   
7. Click the Continue with job post button.
   
8. Click the   Add a question button to add screening questions. If you do not wish to add any, simply click the Skip button.
   
   

   Important

   If you wish to create screening questions, you must be on our premium or platinum subscription plans. If you want to set a preferred answer option for your questions, you will need to be on our Platinum plan.

   You can also set parameters for these questions and select if candidates who answer outside these parameters are auto-disqualified or not. If you do not have auto-disqualification activated, you can add preferred answers, and those who answer less favourably will be seen by the recruiter as a lower priority.

9. To write the question, put the text in the question field and select the question type. You can add one of seven kinds of questions:
   • Short answer
   • Long answer
   • Date
   • Number
   • Yes/No
   • Dropdown
   • Multiple Choice

   Helpful Hint

   You can also select a screening template.

10. Click the Add a question to add another question.
11. Click the Save button.
    
12. Select the required hiring process.
13. Click on the hiring stage that needs an evaluation added.
14. Click the   Add a New Section  button.
     
    

    Helpful Hint

    Click the   Import from Template button to use a pre-existing template you made.

    
15. Choose whether to turn on the Overall Rating option.
16. Complete the following fields:
    • Section name.
    • Questions.
17. Click the Save button.
    
18. Click the next Save button.
    
19. Click the Continue button.
20. Select the job boards you want to post the role on.
    
    
    

    Helpful Hint

    If you do not want to post on job boards, click the Don't post to Job Boards button.

21. Click the Save & continue button.
22. Complete any requested job board posting details.
23. Click the Publish button.
24. Click the Got It button.
25. Add any required hiring managers.
26. Click the Save & continue button.
    

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the role that needs an individual candidate manually added.
   
4. Click the   Add New Candidate button.
5. Click the   Manually Add a Candidate button.
   
6. You can either:
   1. Upload a file to autofill the required fields.
   2. Fill out the following fields, manually:
      • First name.
      • Last name.
      •  Email.
      • Phone number.
      • Address.
      • Country.
      • City.
      • Education.
      • Experience.
      • Summary.
      • Sources:
        • Manual entry.
        • Referral:
          • Referrer first name.
          • Referrer last name.
          • Referrer work email.
      • Attachments.
7. Click the Create button.
   

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the role that needs multiple candidates manually added.
   
4. Click the   Add New Candidate button.
5. Click the   Bulk Upload CVs button.
   
6. Upload the required files and click the Create button.
   

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the role that needs a candidate manually added.
   
4. Write the required comment and click the   button.
   
   

   Helpful Hint

   Typing @ into the text field, followed by an employee's name, will tag that employee in the message. Messages do not have a limit on the number of employee tags, so there is no limit to how many employees it can include.

   

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the   button.
4. Click the Edit Job Details button.
   
5. Click the Hiring Managers tab.
6. Enter the name of the hiring manager into the Hiring Manager field.
7. Click the Save button.
   

1. Click the   Recruitment menu.
2. Click the Jobs tab.
3. Click the   button.
4. Click the Edit Job Details button.
   
5. Click the Collaborators tab.
6. Enter the name of the collaborator into the Collaborator fields.
7. Click the Save button.
   

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the   button.
4. Click the Edit Job Details button.
   
5. Click the Hiring Process tab.
6. Click on the hiring stage that needs an evaluation added.
7. Choose whether to turn on the Overall Rating option.
8. Complete the following fields:
   • Section name.
   • Questions.
9. Click the Save button.
   

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the role that needs an evaluation added.
   
4. Click the   button.
   
5. Complete the required fields and click the Submit button.
   

1. Click the  Recruitment menu.
2. Click the Job tab.
3. Click the   button.
4. Click the Copy this Job button.
   
5. Click the Copy button.
   

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the   button.
4. Click the Close Job button.
   
5. Click the Confirm button.
   

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the role that needs a candidate disqualified.
   
4. Click the Move To   button.
5. Click on the Disqualify Stage button. 
   
6. Complete the following fields:
   • Select a disqualification reason:
     • Duplicate.
     • Location.
     • Work rights.
     • Salary expectations.
     • Lacking skills/qualifications.
     • Cultural fit.
     • Preferred another candidate.
     • Spam.
     • Offer rejected.
     • Unavailable.
     • Uninterested.
     • Screening answers.
     • Unknown.
   • Send an email to the candidate?
   • Add this candidate to your organisations talent pool?
7. Click the Confirm button.
   

1. Click the  Recruitment menu.
2. Click the Recruitment submenu.
3. Click the Jobs tab.
4. You can refine the displayed roles by either:

• • Using the following filters to change the displayed roles:
    • Status.
    • Teams.
    • Country.
    • Type
  • Using the Seach field to find a specific role. You can refine the displayed roles by either:

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click on the required job role.
   
4. Click the   button.
   
5. Enter your message into the Message field.
   
   

   Helpful Hint

   Not sure what to write? If you are on our Platnium HR Plan you can type a few points in, then click   to have our AI help you generate a draft message. You will be able to refine the draft as you need before submitting. 

6. Click the   Send Message button.
   
   

   Warning

   If you receive a message saying Your Message Thread has been Archived. You may only send messages via email after clicking the Send Message button; it indicates that the candidate was manually added to the job listing, and therefore we do support direct messaging for such candidates. Additionally, this same message will appear if you have blocked, blocked, deleted, disqualified, or hired the candidate.

   
   
   

   Helpful Hint

   Further messages between you and the job applicant will now appear in this section.

   

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the role that needs a candidate moved to the next stage.
   
4. Click the Move To   button.
5. Click on the stage where you need to move your candidate.
   
6. Click the Continue button.
   

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the role that needs a candidate onboarded.
   
4. Click the Onboard button.
   
   

   Helpful Hint

   Once you click the Onboard button, the platform will re-direct you to the Employee Onboarding feature. To read further information on this feature, refer to the following article.

   

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the   button.
4. Click the Reopen Job button.
   
5. Click the Confirm button.
   

1. Click the  Recruitment menu.
2. Click the Job tab.
3. Click the role that needs screening questions sent again.
   
4. Select the desired candidates. 
5. Click the Bulk Actions button. 
6. Click the Resend Screening Questions button.  

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the role that needs screening questions sent again.
   
4. Click on your desired candidate.
5. Click the   button.
   
6. Click on Remind on Screening Questions button.
7. Click the Send button.
   

1. Click the Recruitment menu.
2. Click the Jobs tab.
3. Click the   button.
4. Click the Edit Job Details button.
   
5. Click the Job Boards tab.
   
   

   Helpful Hint

   You will now see the job boards you have posted the job on, the status of the posting, and how many candidates have applied for the opening. You can also hover over the   to see if any error messages have triggered.

   

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the role that needs candidate information edited.
   
4. Click the   button.
   
5. Make the required changes and click the Save button.
   

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the role that needs a comment edited.
   
4. Click the   button.
5. Click the   Edit button.
   
6. Make the required changes and click the Save button.
   
   

   Helpful Hint

   Typing @ into the text field, followed by an employee's name, will tag that employee in the message. Messages do not have a limit on the number of employee tags, so there is no limit to how many employees it can include.

   

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the role that needs a candidate disqualification reason edited.
   
4. Click the   button.
   
5. Make the required changes and click the Save button.
   

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the   button.
4. Click the Edit Role Details button.
   
5. Click the Role Details tab.
6. Make the required changes and click the Update button.
   

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the role that needs an evaluation added.
   
4. Click the   button.
   
5. Click the   button.
   
6.  Click the Submit button.   
   

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the   button.
4. Click the Edit Role Details button.
   
5. Click the Hiring Process tab.
6. Click on the hiring stage that needs an evulation editied.
7. Make the required changes and click the Save button.
   
   

   Helpful Hint

   Click the   Import from Template button to use a pre-existing template you made.

   

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the   button.
4. Click the Edit Role Details button. 
   
5. Click on the Screening Questions tab.
6. Choose whether to select a pre-existing template.
7. Edit the text of any question in the question field.
8. Choose whether to save changes to the template
9. Click the Save button. 
   

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the   button.
4. Click the Edit Role Details button.
   
5. Click the Hiring Process tab.
6. Select the required hiring process from the Select Hiring Process drop-down.
7. Click the Save button.
   

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the role that needs a candidate blocked.
   
4. Click the   button.
5. Click the Unblock button.
   
6. Click the Confirm button.
   

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the role that needs candidates unblocked.
   
4. Select the users that need unblocking.
5. Click the Bulk Actions button.
6. Click the Unblock button.
   
7. Click the Confirm button.
   

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the role that needs a candidate blocked.
   
4. Click the   button.
5. Click the Block button.
   
6. Click the Confirm button.
   

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the role that needs candidates blocked.
   
4. Select the users that need blocking.
5. Click the Bulk Actions button.
6. Click the Block button.
   
7. Click the Confirm button.
   

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the role that needs a comment deleted.
   
4. Click the   button.
5. Click the   Delete button. 
   
6. Click the Delete button.
   

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the   button.
4. Click the Edit Role Details button.
   
5. Click the Collaborators tab.
6. Click the   button.
7. Click the Save button.
   

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the   button.
4. Click the Edit Role Details button.
   
5. Click the Hiring Process tab.
6. Click on the hiring stage that needs an evaluation deleted.
7. Click the Delete button.
   
8. Click the Delete button.
   

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the role that needs an evaluation added.
   
4. Click the   button.
   
5. Click the   button.
   
6. Click the Delete button.
   

1. Click the   Recruitment menu.
2. Click the Jobs tab.
3. Click the   button.
4. Click the Edit Role Details button.
   
5. Click the Hiring Managers tab.
6. Click the   button.
7. Click the Save button.
   

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the Delete this Job button.
   
4. Click the Delete button.
   

1. Click the  Recruitment menu.
2. Click the Jobs tab.
3. Click the   button.
4. Click the Edit Role Details button. 
   
   
5. Click on the Screening Questions tab 
6. Click the   button.
7. Click the Save button.

• Filters are pre-set to show active roles in all teams and countries. Simply click a filter to change your results.
• Once you use a role or country within a role, it will appear within the relevant filter.
• You can search for a role using the Search field.
• You can sort roles by role title or creation date using the   on-the table header.
• You can see all the candidates within a role by clicking the Role title.
• To view more options, select the   button next to the roll of your choice.
• The Role Overview page shows the latest status changes made to a role, such as the creator, close date, and who reopened the role and when.
• The Edit Role feature allows you to update the job details, change the hiring process, add hiring managers and/or collaborators, edit and/or repost a role or post a role to a job board.
• The Close Role feature allows you to end a role and updates the Role Overview page.
• The Copy Role feature allows you to copy the job details and hiring process of a current role.
• The Delete Role removes a role completely from the Recruitment Module.

• They can apply for other roles, but the platform will not show these applications.
• We will automatically move these candidates to disqualified.
• We will disable the ability to edit their email address, and to move them to a different stage.
• We will stop users from receiving notifications from blocked candidates.

We will copy over the following information:

• Personal email auto-fills from candidate profile.
• Team auto-fills from the team listed in the role details.

• Candidate documents sync to the new employee's uploaded documents; for example, their resume, and cover letter.

We base the match score we display on the Candidate page on the corresponding job description and the details provided by the candidates CV. Existing candidates that have a CV with a size over 5MB will not be able to get a matching score.

The hierarchy of the Match score vs Screening questions % vs Candidate tags is that we will only show two max based on the following hierarchy:

• Match score.
• Candidate tags.
• Screening questions %.

When you create a candidate or edit a resume, the score re-calculation can ‌take up to 1 hour or more. When you edit a job, we wil add that action into the queue immediately, and it will take between 5 to 20 minutes.