Hero Connect is the community pillar of the Employment Hero Customer Experience. For more information about Hero Connect, check out this FAQ article.
To ensure a positive, respectful, and engaging Hero Connect experience, we ask all members to follow these guidelines. By participating in this community, you agree to adhere to these rules and maintain the integrity and spirit of Hero Connect.
Community Guidelines
1. Respect and Kindness
- Be Respectful: Treat all members with respect, regardless of their role, opinion, or background. Personal attacks, harassment, and discriminatory remarks are strictly prohibited.
- Kindness First: Approach discussions with kindness and an open mind. Constructive feedback is encouraged, but always in a supportive and non-confrontational manner.
2. Behaviour and Conduct
- Professionalism: Maintain a professional tone in all interactions. Remember that this is a community of professionals aiming to support and learn from each other.
- No Trolling or Spamming: Do not engage in trolling, spamming, or any disruptive behaviour. Refrain from posting irrelevant content or excessive self-promotion.
- Confidentiality: Respect the privacy and confidentiality of others. Do not share personal or sensitive information without permission.
3. Content and Contribution
- Stay On-Topic: Ensure that your posts and comments are relevant to the topic of discussion. Off-topic content can be distracting and may be removed.
- Quality Contributions: Strive to contribute valuable and insightful content. Share your knowledge, ask thoughtful questions, and engage in meaningful discussions.
- Cite Sources: When sharing information or data, provide appropriate citations or references. This helps maintain credibility and trust within the community.
4. Collaboration and Support
- Help Others: Offer help and support to fellow members. Share experiences and expertise to assist others in their professional journey.
- Collaborate: Engage in collaborative discussions and projects. Hero Connect is a place for collective growth and development.
5. Moderation and Enforcement
- Follow Moderator Instructions: Community moderators are here to ensure a positive environment. Follow their instructions and respect their decisions.
- Report Issues: If you encounter any issues or violations of these guidelines, report them to the moderators. Your feedback helps keep Hero Connect a safe and welcoming space.
6. Compliance and Legal
Hero Connect will be rolled out in two stages:
- Legal Compliance: Ensure that your contributions comply with all applicable laws and regulations. Do not engage in illegal activities or encourage others to do so.
- Intellectual Property: Respect intellectual property rights. Do not post content that you do not own or have permission to share.
By adhering to these guidelines, we can create a thriving, supportive, and respectful community where every can benefit and grow. Thank you for being a part of Hero Connect!