If you are seeing the error "NWM NLW eligibility: can't be blank," please follow these detailed steps to resolve the issue. This update should immediately remove the error from your dashboard and synchronise the information with payroll.
Resolving this error
Resolve the error 'NWM NLW eligibility: can't be blank'
- Click the People menu.
- Click the People list submenu.
- Click on the affected employee to open their profile.
- Scroll down past the Employment Records section to see the Pay Details section.
- Locate the 'Future Salary' line within the Pay Details section.
- Click the three dots (...) button.
- Click Edit from the dropdown menu.
- In the edit panel, find the "NWM NLW eligibility" field. You may need to scroll down within the edit pane to find the editing option.
- Ensure this field is set as required.
- After adjusting the eligibility setting, save your changes to update the record. You may need to refresh the page for the error to clear.