Available for the following Payroll plan: Free Payroll, Core Payroll
Available for the following user access level: Admin

Question

How do I view pay run warning messages in a finalised pay run?

Answer

You can use the Warnings feature to view all the error messages the payroll classic platform has encountered within a finalised pay run.

View pay run warning messages

Log into your Employment Hero Payroll classic platform.
Click the Pay Run menu.
Click on the finalised pay run that needs warning messages viewed.
Click on the Warnings tab.

Helpful Hint

You can click the drop-down button to view further details about a specific warning.

Further information

Pay run warning definitions

BACs details missing.	The platform displays this warning when there are no available bank account details provided for a pay run, and therefore the platform can not generate a BACs file.
Employee expense without a tax code selected.	The platform displays this warning when applying an expense in a pay run, and it does not contain a tax code. This only applies with a business connected to an online journal service and that has synced their tax codes against the expense categories.
Employee has reached their leave cap.	The platform displays this warning for any employee whose leave entitlement has reached the maximum accrual for the year.
Employee taking more leave than accrued.	The platform displays this warning when an employee is attempting to take more leave than they have accrued.
Employee with birthday.	The platform displays this warning when an employee has a birthday during the pay run period and therefore may need to have their rate of pay reviewed.
Employee with duplicate earnings lines.	The platform displays this warning when there is multiple earnings lines associated with the same timesheet line that contains the same units, pay rate, total earnings and notes.
Employee with earnings below NMW/NLW.	The platform displays this warning when an employee does not have earnings above the NML/NLW.
Employee with expired qualification.	The platform displays this warning when an employee's qualification has expired within the pay run period.
Employee with late submission reason.	The platforms display this warning when you send a late submission via an FPS file late, i.e. after the pay date. This could happen because you need to correct YTD figures, or you missed an employee payment within the pay run. You will need to select a reason you are sending a late submission via an FPS file. Otherwise, HMRC will automatically apply a penalty.
Employee with negative earnings amount.	The platform displays this warning when the net payment amount for an employee is less than 0.
Employee with pension contribution refund.	The platform displays this warning when the new payment for an employee is less than 0.
Employee with tax code update applied.	The employee has a tax code updated and applied to the pay run.
P9 tax code notices.	The platform displays this warning when HMRC sends out P9s between February and the start of a new tax year but there are specific tax code changes for the next tax year and that you should apply these until you are running a pay run in the new tax year.
Employee with unknown National Insurance number.	The platform displays this warning when an employee has not provided their National Insurance number.
Employee with unpaid earnings.	The platform displays this warning when an employee has an earnings line with hours applied, but the total value of the earnings line is 0(zero). This usually shows there is an error with the employee's rate of pay.
Employee with work anniversary.	The platform displays this warning when the anniversary of the employees start date occurs during the pay run period and therefore may need to have their rate of pay reviewed.
Error applying tax code update to employee.	The platform displays this warning when the system could not apply the relevant tax code.
Incomplete pay run tasks.	The platform displays this warning when created tasks for the pay run in question require completing.
Leave request ends before pay run dates.	The platform displays this warning when an employee's leave request dates back in the past and is therefore relevant to previous pay periods.
Leave request extends past pay run dates.	The platform displays this warning when an employee's leave request spans multiple pay periods. This warning is important as it highlights only a part of the leave request that needs applying in the pay run.
Pending expense requests.	The platform displays this warning when an employee has submitted an expense request for this pay period and still needs approval. The platform does not allow you to apply pending expense requests to a pay run unless approved. For automated pay runs, the platform will not apply pending expense requests in the pay run.
Pending leave requests.	The platform displays this warning when an employee has submitted a leave request pertaining to any dates within that pay period, that need approving. The platform does not allow you to apply pending leave requests to a pay run unless approved. For automated pay runs, the platform will not apply pending leave requests in the pay run.
Pension auto-enrolment status changed.	The platform displays this warning when an employee's auto-enrolment status changes.
Pension schemes require authorisation.	The platform displays this warning when either the user has not authorised the scheme with the pension provider via pension sync, or the authorisation details changed and the user needs to re-authorise using the new credentials to make a submission.
Previously terminated employee.	The platform displays this warning when an inactive employee with the status as previously terminated appears in the pay run.
Employees have a start/termination date within the pay period.	The platform displays this warning when an employee, set up with default standard hours, has either started employment or terminated employment mid-pay period and so the platform calculates pro rata hours. This warning acts as a reminder to check that the platform has calculated the employee's pro rata hours correctly.
Terminated employee with outstanding recurring expenses.	The platform displays this warning when a previously terminated employee, owed an expense reimbursement amount from their expense pay run inclusion, appears in the pay run.

Explore related content

Payroll payment reporting: Unpaid employees This feature allows you to create a report on the last date your non terminated employees received payment via a pay run.
Payroll pay run reporting: Pay run inclusions This feature allows you to create a report on the inclusions your organisation has processed within your finalised pay runs, with the ability to narrow this data down by employing entity, pay schedule and location.