Available for the following Payroll plans: Free Payroll, Core Payroll
Available for the following user access levels: Admin
Question
How do my organisation's Pension Settings sync between the Payroll and HR Platforms?
Answer
Your organisation's pension settings will automatically sync from the payroll platform to the HR platform. Previously, you were required to sync these using the Update from Payroll Manually button. However, this was causing a common error, so we have now made this process automatic whenever pension schemes and/or related pension contributions are added or updated. This ensures we always have the latest payroll data, keeping employee records accurate and up to date.
A workplace pension is a way of saving for retirement that an organisation will arrange for its employees. The organisation must automatically enrol employees into a pension scheme and make contributions when employees meet certain criteria. However, employees can opt out if they want. To learn how to add, edit, and delete pension settings on the payroll platform, see this article.
Further information
The below are intended behaviours on the HR platform:
- Pension Schemes created without a Contribution Plan on your payroll platform will not be shown in Settings > Payroll settings > Pension Settings on Employment Hero's HR platform.
- When a Pension Scheme with Contribution Plans is deleted from your payroll platform, its related Contribution Plans are disabled on Employment Heros HR platform. However, the Pension Scheme will still appear under Settings > Payroll Settings > Pension Settings on Employment Hero with a red exclamation mark.
Explore related content
- Sync work types between Employment Hero and Payroll Classic: The sync between Employment Hero and Payroll Classic is automatic, with manual syncing needed only if you encouter an error.
- Set up and manage workplace pensions with PensionSync: A workplace pension is a way of saving for retirement that an organisation will arrange for its employees.