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Edit and delete time off requests

Updated

Available for the following plans: Lite, Plus, Unlimited HR, Essentials, Engage, Elite, Unlimited HR+Payroll

Managing your time off requests for employees or unavailability for contractors helps keep your time away from work accurately logged while ensuring your manager and team stay informed.

With the My Time off Requests and Unavailability features, workers can manage their requests as needed to reflect schedule changes. This flexibility helps maintain clear communication and prevents scheduling conflicts.

Important

This article assumes you as an employee can access the Actions button on your My Time off Requests page. If the Actions button is not visible, you can neither edit nor delete your time off request and should contact your employer for assistance and/or approval. Employer approval is especially important if your time off has already been processed in a pay period. Contractors can manage their unavailability instantly via the dedicated Unavailability dashboard.

Manage time off as an employee

Edit time off request
  1. Log into the Employment Hero platform.
  2. Click the Time menu.
  3. Under Time off, click the My Time off submenu.
  4. Find the time off request you want to edit.
  5. On the relevant row, click the Actions drop-down button.
  6. Click the Edit button.
    screenshot of the my leave requests page, with a highlight on the actions and edit buttons
  7. Make the required changes.
  8. (Optional) Click the Add document button and attach one or more files. 
  9. Click the Submit button.
    screenshot of the request leave page, with a highlight on the submit button

The time off logic rules: Keeping time off records accurate is a vital part of staying compliant and ensuring your payroll is correct. To support this, we have updated the platform logic to:

  • Prevent employees from deleting or editing time off requests that have already been approved or were previously approved that have already started, or have already ended. 
  • They can edit can edit/delete approved or previously approved time off requests that are scheduled to start in the future. 
  • They can only edit the end date of an approved or previously approved open-ended time off request that has already started. These are time off requests that were submitted with a start date but no end date, and approved without an end date. Editing the end date will resubmit the request for approval.
  • Pending time off requests can always be edited/deleted.
  • Managers/admins can always edit/delete time off requests (pending or approved) until it has been processed, as long as it is not their own.

This update removes the risk of time off balances being incorrectly adjusted for time off that has already been taken or agreed upon with a manager and reduces administrative burden.

Delete time off request
  1. Log into the Employment Hero platform.
  2. Click the  Time menu.
  3. Under Time off, click the My Time off submenu.
  4. Click the Actions drop-down button.
  5. Click the Delete button.
    screenshot of the my leave requests page, with a highlight on the actions and delete buttons
  6. Click the Delete button.
    screenshot of the delete confirmation pop up, with a highlight on the delete button

Manage unavailability as a contractor

Contractors track their out-of-office dates through a dedicated dashboard. For more information, check out this article: How to submit an unavailability request.

Cancel my unavailability request

Helpful Hint

When a contractor is offboarded, any future unavailability periods are automatically cancelled, keeping schedules clean without manual cleanup.

  1. Log in to the Employment Hero platform.
  2. Click the  Time menu.
  3. Click the Unavailability submenu.
  4. Locate the scheduled item in the log and click its corresponding Cancel button under the Actions column. cancel.png
  5. On the confirmation pop-up prompt labelled Cancel unavailability, click the Yes, cancel it button to complete the removal.

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