Invite contractors to join the Employment Hero platform

Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited
Available for the following HR classic plan: Standard, Premium, Platinum
Available for the following User Access levels: Admin      

The last step an administrator needs to take for their contractors to use the platform is to send them an invitation to join Employment Hero. When accessing your contractor list, you can choose to send invitations in bulk to all pending contractors or you can resend an invitation to a specific user.

Warning

The initial invitation to join the HR platform expires within 72 hours. You can use the resend feature to generate a new invitation for those contractors who could not activate their account within this timeframe.

Important

Resending an invitation is only available for contractors whose status shows as pending. So if you have contractors whose status shows as active, they will need to reset their password. To read further details on how a contractor can reset their password, refer to the following article.

Daily activities

Send out invitations to new contractors

Warning

Emails do not trigger if your platform is in Setup Mode. To read further details on how to disable setup mode, refer to the following article.

  1. Click the  People menu.
  2. Click the Independent Contractors submenu.
  3. Click the Send Invitations to New Contractors button.
    01sendcontractorinvite.jpg
Resend a contractors invitation

Warning

Emails do not trigger if your platform is in Setup Mode. To read further details on how to disable setup mode, refer to the following article.

  1. Click the  People menu.
  2. Click the Independent Contractors submenu.
  3. Click the Actions button.
  4. Click the Resend Invitation button.
    02resendcontractorinvite.jpg

Further information

How do I know is there is an expired invite?
  • We will create a new status in the contractor lists to show when they are invited to join your organisation has ‌expired. It will be 72 hours after we send the reminder email.
  • When they become expired, it creates a notification in the sidebar.
  • When an invitation is resent, their status returns to pending and after the page is reloaded, the notification disappears.
  • We have added an Invite Expired filter option and they automatically come up first on the employee list, so when people see the notification they know why immediately.

Legal Disclaimer

Please note that this module and any related content or templates are not all-inclusive and is intended for general information purposes only. It does not constitute legal or other advice. The content or templates may not be compliant with your local employment laws. Always seek professional legal advice. Employment Hero expressly disclaim any representation or warranties, express or implied, including without limitation any representations or warranties of fitness for a particular purpose, accuracy, completeness, reliability and non-infringement. Employment Hero is not liable for any loss or damages arising either directly or indirectly as a result of reliance on, use of or inability to use any information provided in this module.

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