Available for the following HR plans: Free, Standard, Premium, Platinum
Available for the following user access level: Admin
An admin needs to invite their employees to join Employment Hero in order for them to use the platform. In your Employees List, you can choose to either send invitations in bulk to all pending employees, or resend an invitation to a specific user.
Please note that resending an invitation is only available for employees whose status shows as pending. So if you have employees whose status shows as active, they will need to reset their password. To read further details on how an employee can reset their password, refer to the following article.
HR Best Practice
Communication is key to successfully inviting your team. Let them know when you are sending the invite, which email address it will go to (work or personal email) and what they should expect when they first login and add their personal details.
Warning
The initial invitation to join Employment Hero expires within 72 hours. You can use the resend feature to generate a new invitation for those employees who could not activate their account within this timeframe.
Important
New employees who are imported from the payroll platform will not have invitation emails automatically sent out to them. To send invitation emails to these users, please refer to the instructions for Sending invitations in bulk to all pending users below.
Interactive learning
Daily activities
Warning
The platform does not trigger emails if your platform is in setup mode. To read further details on how to disable setup mode refer to the following article.
- Click the People menu.
- Click the Employees List submenu.
- Click the Action button next to the pending employee that needs an invitation resent.
- Click the Resend Invitation button.
Warning
The platform does not trigger emails if your platform is in setup mode. To read further details on how to disable setup mode refer to the following article.
- Click the People menu.
- Click the Employees List submenu.
- Click the Send Invitations to new users button.
- Click the Send now button.
Important
The platform sends invitations to the user’s account email and is the nominated email address that the user will use to sign into their HR account.
Further information
- We will create a new status in the employee lists to show when they are invited to join your organisation has expired. It will be 72 hours after we send the reminder email.
- When they become expired, it creates a notification in the sidebar.
- When an invitation is resent, their status returns to pending and after the page is reloaded, the notification disappears.
- We have added an Invite Expired filter option and they automatically come up first on the employee list, so when people see the notification they know why immediately.
Explore related content
- Viewing an employees assigned assets This feature is where you can check what assets the employee has assigned and allocate any missing items they may need.
- View my tasks This feature is where you will find any on-boarding tasks your organisation may have assigned to you to complete for the new hirer.
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