Loren Mathewson
Activity overview
Latest activity by Loren Mathewson-
Loren Mathewson created an article, CSV import your custom work hours, work sites and positions
Available for the following HR classic plans: Premium, PlatinumAvailable for the following user access level: AdminIf you need to set up or update custom work hours for multiple employees at once, ...
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Loren Mathewson created an article, Week 21, 2026 | Release notes
AIHero AI can now answer questions about tasks and onboarding or offboarding checklists, helping HR admins, managers, employees, and contractors find task information faster without needing to sear...
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Loren Mathewson created an article, Doc Studio FAQs
Available for the following plan: Standard, Premium, PlatinumAvailable for the following user access levels: AdminThis article answers common questions about migrating and using templates in the Do...
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Loren Mathewson created an article, Recover your Employment Hero account
Available for the following HR Classic plans: Free, Standard, Premium, PlatinumAvailable for the following user access levels: Employee, Manager, Admin If you’ve lost access to both your work email...
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Loren Mathewson created an article, Recover your Employment Hero account
Available for the following HR Classic plans: Free, Standard, Premium, PlatinumAvailable for the following user access levels: Employee, Manager, Admin If you’ve lost access to both your work email...
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Loren Mathewson created an article, FAQ: How can I access Go1 Learn support?
AnswerTo access the most up-to-date support for Go1 Learn, please navigate to Go1 Learn's help centre, or by asking Employment Hero's support team via Hero AI from the Employment Hero dashboard.
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Loren Mathewson created an article, Recreate your previous basic document templates in the Doc Studio
Available for the following HR Classic plans: Standard, Premium, PlatinumAvailable for the following user access levels: Admin QuestionHow do I migrate basic templates to the Doc Studio?AnswerAs th...
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Loren Mathewson created an article, Introducing the new Doc Studio for document templates
Available for the following HR Classic plans: Standard, Premium, PlatinumAvailable for the following user access levels: Admin The basic and advanced template editor are being replaced with the new...
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Loren Mathewson created an article, Migrate your previous advanced document templates to the Doc Studio
Available for the following HR Classic plans: Standard, Premium, PlatinumAvailable for the following user access levels: Admin The migration wizard is a feature designed to help customers transitio...
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Loren Mathewson created an article, Use the My Reports view
Available for the following HR Classic subscription plans: Standard, Premium, PlatinumAvailable for the following users: Manager, Admin, Users with Reports custom permission settingsIf your role f...