Select your platform and then browse by platform category
Who are you and what section are you in?
My Account
This section will run through how to manage your Personnel HR account, for example, updating your password.
- I have not received my reset password link | HR Employee FAQ
- Reset and update your HR platform password
- How do I set my account language | HR FAQ
- Change my personal email address
- Hero Passport | HR Web Platform
- How do I log in to and sign out of Employment Hero? FAQ
- How do I set my account time zone | HR FAQ
- How to set up Two-Factor Authentication (2FA) via the HR platform
- Recover your user account
- Service vs Marketing emails explanation | HR Guide
- Switching between organisations | HR FAQ
- Using QR codes via the HR platform
- What phone number validations occur when entering my number via the HR platform
- Your details and the account recovery process via the HR platform