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Onboard to Employment Hero Work or Employment Hero as a new employee

Updated

Available for the following: Bureau Client Portal
Available for the following user access levels: Employee

Employment Hero and super-app Employment Hero Work (EH Work) makes setting up your Employment Hero profile a breeze by breaking it down into easy-to-complete tasks. It involves filling in your personal information such as your address, bank account information, tax details and pension​ details. The steps in this article will show you how to complete your Employment Hero profile on a computer.

Important

If you would like to learn how to onboard with the EH Work app, please refer to this article. 

Interactive learning

Click here for an interactive demo

How to onboard on your phone via EH Work

Step 1: Download the EH Work app
  1. You will be sent an email with a link inviting you to the platform.
  2. Click the Join now button in the email.
    Screenshot of invitation email highlighting join now button
  3. This will open a new tab with a QR code. Scan the QR code with your camera.
    screenshot of QR Code Screen
  4. This will open the EH Work page in your phone's app store OR if you have already downloaded the EH Work app, it​ will open the app.
  5. Once EH Work has been downloaded onto your device, you are ready to create your account.
  6. You can select from either Onboard via the in-app browser or Onboard via desktop.
Step 2: Create your account
    1. Type your chosen password on the Password field.

    2. Select Onboard via the in-app browser.

    3. Click the Set Password button.
    4. Set a passcode.
      Screenshot of password screen
    5. Your contract will appear the first time you log in.

      Important

      If you cannot see your contract, this means your manager has decided to onboard you without it. They can issue your contract at any point after you finish your onboarding process. For advice, they can refer to this article: How do I manage my organisation's HR documents?

    6. Review your contract terms carefully.
    7. Click the By Signing and Finalising this Document checkbox to acknowledge you have read, understood, and agreed to your contract terms.
      Screenshot sign and accept screen with sign and accept highlighted

Helpful Hint

If you enter your email address into EH Work without having set up a password, this will trigger a new email to be sent to your registered email address, which will prompt you to set up your password so that you can log in to EH Work.

How to onboard on a computer via Employment Hero

Step 1: Set your password

Important

Your invitation link to join the platform expires after 72 hours. Your manager can resend a link if your invitation expires. For help, they can refer to this article: How do I invite my employees to the Employment Hero platform?

  1. You will be sent an invitation link to onboard to fill in all your details.
  2. Open the invitation email.
  3. Click the Join Now button.
    Screenshot of invitation email highlighting join now button
  4. You will need your phone for this step. After clicking the Join Now button, a new tab will open with a QR code. Scan the QR code with your phone camera.
    screenshot of QR Code Screen
  5. This will open the EH Work page in your phone's app store OR if you have already downloaded the EH Work app, it​ will open the app.
  6. Once EH Work has been downloaded onto your device, you are ready to create your account.
  7. Click the Set Password button.
    screenshot of the page where you can set your password, with a highlight on the set password button 
     
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