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Xero platform

Integrating your HR platform with your Xero platform makes the HR platform the source of truth for your company settings and employee file data.

STP Phase 2

HR platform: STP Phase 2 Information for Xero users
Most employers would now be experts in reportin...
Xero FAQ: How do I check my Xero account is ready for Single Touch Payroll (STP) phase 2?
QuestionHow do I check my Xero account is ready...
Xero FAQ: How do I enable Single Touch Payroll (STP) 2 fields on my HR platform?
Question How do I enable Single Touch Payroll (...

Integrating with Xero

Integrate Xero with HR platform
Available for the following HR plans: Free, Sta...

Import Conflicts

Employee does not exist on Xero | Error
Error Type Feature Error Name Import con...
Employee exists on both Employment Hero and Xero | Error
Error This error occurs when the employee exist...
Leave category does not exist | Xero Error
This article is relevant if you: Use Xero for ...
Pay category does not exist | Xero Error
Error Type. Feature. Error Name. Import ...
Pay schedule does not exist | Xero Error
Error Type. Feature. Error Name. Import ...

Xero Guides

Employee termination | Xero Guide
How it works Employment Hero is the source of t...
Error when trying to update salary details via the HR platform and Xero
Available for the following HR plans: Premium, ...
Leave balance visibility via the HR platform and Xero
How it works Organisations may have requirement...

Xero Unique Features

Banking details | Xero Payroll
There may be examples where an employee's banki...
Managing cost centres | Xero Payroll
As a business you can have multiple locations b...
Requesting leave when connected to Xero via the HR platform
Available for the following HR plans: Standard,...
Salary history | Xero Payroll
Available for the following HR plans: Free, Sta...

Common Xero Integration Errors

A terminated employee on Xero appears as active | Xero Error
Error Type Feature Error Name Employee s...
A validation exception occurred, Invalid Payroll Calendar ID | Xero Error
Error Type Feature Error Name Employee f...
Can't update this leave application XXXX as it is already complete Xero leave error
Error Type Feature Error Name Sync error...
Could not find the object for API endpoint | Xero Error
Error Type Feature Error Name Sync error...
Invalid leave period | Xero Error
Error Type Feature Error Name Sync error...